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Pegasystems PEGAPCSA87V1 Exam - Topic 2 Question 79 Discussion

You are building a new booking application in pega platform with a case type that displays a customer's various accounts and allows them to make banking transactions. The transaction data object allows customers to dispute a transaction. The system provides a drop-down list of reasons for the dispute, which are collected along with the transaction ID. According to pega best practices, which option do you use to source the transaction data object?
C) Pega platform system of record
A) External system of record
B) A data page
D) No system of record

Pegasystems PEGAPCSA87V1 Exam - Topic 2 Question 79 Discussion

Actual exam question for Pegasystems's PEGAPCSA87V1 exam
Question #: 79
Topic #: 2
[All PEGAPCSA87V1 Questions]

You are building a new booking application in pega platform with a case type that displays a customer's various accounts and allows them to make banking transactions. The transaction data object allows customers to dispute a transaction. The system provides a drop-down list of reasons for the dispute, which are collected along with the transaction ID. According to pega best practices, which option do you use to source the transaction data object?

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Suggested Answer: C

by Deane at May 16, 2026, 01:55 AM

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Loreen
4 hours ago
A data page is the way to go!
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Gracia
5 days ago
I’m a bit confused. I thought we were supposed to use the Pega platform system of record for most cases, so maybe C) Pega platform system of record is the right choice?
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Nikita
10 days ago
I feel like this question is similar to one we practiced about sourcing data for customer profiles. I think it was B) A data page in that case too.
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Deandrea
16 days ago
I'm not entirely sure, but I remember something about external systems being important for data integrity. Could it be A) External system of record?
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Camellia
2 months ago
I think the answer might be B) A data page, since it can pull data from various sources and is often used for displaying information in Pega.
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