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Pegasystems Exam PEGAPCSA87V1 Topic 12 Question 51 Discussion

Actual exam question for Pegasystems's PEGAPCSA87V1 exam
Question #: 51
Topic #: 12
[All PEGAPCSA87V1 Questions]

Which business need do you address through delegation?

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Suggested Answer: B

by Corinne at Sep 13, 2024, 02:53 PM

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Merlyn
8 months ago
As someone who's worked in customer service, I have to go with option A. Delegating the form attachment process is crucial for efficiency and customer satisfaction.
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Kaitlyn
8 months ago
Haha, this is a no-brainer! Imagine the general manager having to approve every single catering proposal. They'd be buried in paperwork! Option D all the way.
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Stephaine
7 months ago
D) A general manager must approve catering proposals that exceed EUR5000
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Susana
7 months ago
C) A care supervisor wants to authorize a second opinion for an insurance claim.
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Felicitas
7 months ago
B) A risk officer wants to adjust the income threshold for automobile loans.
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Meaghan
7 months ago
A) A service representative must attach the appropriate form when emailing a customer
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Freeman
7 months ago
It's important to delegate tasks like that to keep things running smoothly.
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Wayne
7 months ago
I agree, that would be a waste of time. Delegating that task is definitely the way to go.
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Tracey
7 months ago
Option D all the way. The general manager shouldn't have to approve every catering proposal.
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Dominga
8 months ago
I believe option D is the best example of a business need for delegation.
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Ocie
8 months ago
I agree, it allows tasks to be handled by the right person.
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Ruby
8 months ago
I think delegation helps with efficiency.
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Felicia
8 months ago
I don't know, option C makes a lot of sense to me. Authorizing a second opinion for an insurance claim is a great example of delegation to empower frontline staff.
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Jutta
8 months ago
D) A general manager must approve catering proposals that exceed EUR5000
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Buck
8 months ago
That's a good point. Delegating that decision can speed up the process.
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Wenona
8 months ago
C) A care supervisor wants to authorize a second opinion for an insurance claim.
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Izetta
9 months ago
Option D seems like the clear choice here. Delegating approval for catering proposals over a certain threshold allows the general manager to focus on higher-level strategic decisions.
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Remedios
8 months ago
A) A service representative must attach the appropriate form when emailing a customer
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Leanna
8 months ago
That makes sense, it's important for the general manager to prioritize their time on bigger decisions.
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Jerry
8 months ago
D) A general manager must approve catering proposals that exceed EUR5000
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