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Pegasystems Exam PEGAPCSA87V1 Topic 12 Question 25 Discussion

Actual exam question for Pegasystems's PEGAPCSA87V1 exam
Question #: 25
Topic #: 12
[All PEGAPCSA87V1 Questions]

A case type for voiceover requests includes two tasks: Edit Script and Record Script. Your team has been asked to route Edit Script tasks to editors and Record Script tasks to actors.

Which approach fulfills this requirement?

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Suggested Answer: B

by Lashandra at Jul 26, 2023, 06:45 PM

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Fabiola
27 days ago
Wait, are we sure the actors can even read the script? Maybe we should just have the editors do it all. Just kidding, just kidding!
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Tandra
6 days ago
B: Create one new work queue and split the tasks by type.
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Kati
18 days ago
A: Create two new work queues, one for editors and one for actors.
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Britt
30 days ago
Yeah, I'm with you on Option D. It's the cleanest solution and keeps everything organized. No need to overcomplicate things.
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Dacia
12 days ago
Option D is definitely the way to go. It simplifies the process and keeps everything organized.
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Patti
1 months ago
Haha, I can just imagine the chaos if we tried to split the tasks by type in one work queue. It would be like herding cats!
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Leota
23 hours ago
B) Create one new work queue and split the tasks by type.
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Jennifer
2 days ago
That sounds like the best approach to keep things organized.
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Jina
4 days ago
A) Create two new work queues, one for editors and one for actors.
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Julianna
2 months ago
I agree, Option D is the most efficient approach. It gives us the flexibility to manage the tasks separately while still using a single work queue.
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Felton
14 days ago
Agreed, it's efficient and practical.
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Hoa
17 days ago
I think it's the best choice too.
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Antonio
26 days ago
Option D is definitely the way to go.
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Mauricio
2 months ago
Option D seems like the way to go. Creating two work groups in Dev Studio that reference a single work queue would allow us to easily route the tasks to the appropriate personas.
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Eve
1 months ago
Creating two work groups in Dev Studio that reference a single work queue would allow us to easily route the tasks to the appropriate personas.
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Kelvin
1 months ago
Option D seems like the way to go.
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Alishia
2 months ago
I think creating two new work groups in Dev Studio that reference one work queue is the way to go.
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Devorah
3 months ago
I disagree, I believe creating one new work queue and splitting the tasks by type is more efficient.
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Glory
3 months ago
I think the best approach is to create two new work queues, one for editors and one for actors.
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