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Pegasystems PEGAPCSA87V1 Exam - Topic 12 Question 25 Discussion

A case type for voiceover requests includes two tasks: Edit Script and Record Script. Your team has been asked to route Edit Script tasks to editors and Record Script tasks to actors.Which approach fulfills this requirement?
B) Create one new work queue and split the tasks by type.
A) Create two new work queues, one for editors and one for actors.
C) Create one work group for both personas and route to the work group.
D) Create two new work groups in Dev Studio that reference one work queue.

Pegasystems PEGAPCSA87V1 Exam - Topic 12 Question 25 Discussion

Actual exam question for Pegasystems's PEGAPCSA87V1 exam
Question #: 25
Topic #: 12
[All PEGAPCSA87V1 Questions]

A case type for voiceover requests includes two tasks: Edit Script and Record Script. Your team has been asked to route Edit Script tasks to editors and Record Script tasks to actors.

Which approach fulfills this requirement?

Show Suggested Answer Hide Answer
Suggested Answer: B

by Lashandra at Jul 26, 2023, 06:45 PM

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Kizzy
8 months ago
Not sure if D is the best choice here.
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Gwenn
8 months ago
Definitely A, no doubt about it!
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Laticia
8 months ago
Wait, can we really split tasks like that?
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Daisy
8 months ago
I think B could work too, but not as clear.
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Alfred
9 months ago
Option A makes the most sense!
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Erick
9 months ago
Option D sounds interesting, but I'm confused about how referencing one work queue would help with routing tasks effectively.
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Margurite
9 months ago
I feel like creating one work group for both personas, like in option C, might complicate things. It doesn't seem efficient.
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Donte
9 months ago
I'm not entirely sure, but I remember something about splitting tasks by type in a similar question. Maybe option B could work?
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Geoffrey
9 months ago
I think option A makes the most sense since it clearly separates the tasks for editors and actors.
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Nana
9 months ago
Withholding payments seems risky - that could really damage the relationship with the vendor. I'd be careful about that unless it's explicitly allowed in the contract. Referring to the contract terms is definitely the way to go here.
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Clare
9 months ago
Promoting cost savings initiatives by employees seems like a good objective of variable pay, so I'll choose option C.
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Annamae
10 months ago
This seems straightforward enough. I'm pretty confident I can identify the three correct places to assign profiles to users.
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Fabiola
1 year ago
Wait, are we sure the actors can even read the script? Maybe we should just have the editors do it all. Just kidding, just kidding!
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Bernadine
1 year ago
A: Haha, good one! But we should still stick to the plan of routing tasks to the right people.
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Tandra
1 year ago
B: Create one new work queue and split the tasks by type.
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Kati
1 year ago
A: Create two new work queues, one for editors and one for actors.
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Britt
1 year ago
Yeah, I'm with you on Option D. It's the cleanest solution and keeps everything organized. No need to overcomplicate things.
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Jesusita
1 year ago
Option D is the most straightforward approach that meets the requirement without unnecessary complexity. It's the best choice for this scenario.
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Thora
1 year ago
Exactly, it's a clean and efficient solution that ensures tasks are routed to the right team members without any confusion.
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Cordelia
1 year ago
I agree, having two work groups that reference one work queue makes it easy to manage tasks for both editors and actors.
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Dacia
1 year ago
Option D is definitely the way to go. It simplifies the process and keeps everything organized.
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Patti
1 year ago
Haha, I can just imagine the chaos if we tried to split the tasks by type in one work queue. It would be like herding cats!
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Leota
1 year ago
B) Create one new work queue and split the tasks by type.
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Jennifer
1 year ago
That sounds like the best approach to keep things organized.
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Jina
1 year ago
A) Create two new work queues, one for editors and one for actors.
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Julianna
1 year ago
I agree, Option D is the most efficient approach. It gives us the flexibility to manage the tasks separately while still using a single work queue.
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Felton
1 year ago
Agreed, it's efficient and practical.
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Hoa
1 year ago
I think it's the best choice too.
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Antonio
1 year ago
Option D is definitely the way to go.
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Mauricio
1 year ago
Option D seems like the way to go. Creating two work groups in Dev Studio that reference a single work queue would allow us to easily route the tasks to the appropriate personas.
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Eve
1 year ago
Creating two work groups in Dev Studio that reference a single work queue would allow us to easily route the tasks to the appropriate personas.
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Kelvin
1 year ago
Option D seems like the way to go.
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Alishia
1 year ago
I think creating two new work groups in Dev Studio that reference one work queue is the way to go.
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Devorah
1 year ago
I disagree, I believe creating one new work queue and splitting the tasks by type is more efficient.
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Glory
1 year ago
I think the best approach is to create two new work queues, one for editors and one for actors.
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