Pegasystems PEGAPCSA87V1 Exam - Topic 1 Question 71 Discussion

Actual exam question for Pegasystems's PEGAPCSA87V1 exam

Question #: 71
Topic #: 1

[All PEGAPCSA87V1 Questions]

How do you route an assignment so that any available member of the department can perform the t ask?

ARoute the assignment to a work list.

BRoute the assignment to the admin user I

CRoute the assignment separately to all members.

DRoute the assignment to a work queue.

Show Suggested Answer

Suggested Answer: D

by Shasta at Nov 20, 2025, 03:59 PM

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Marjory

1 month ago

A keeps it organized. Less confusion for members.

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Sharee

1 month ago

D allows flexibility. Anyone can pick it up.

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Cornell

1 month ago

B limits options. Admin shouldn't handle everything.

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Patti

2 months ago

C seems too complicated. Why route to everyone?

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Malinda

2 months ago

Totally agree with A), it’s the simplest way!

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Edgar

2 months ago

C) seems inefficient, why send it separately?

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Amber

2 months ago

I think D) is better for tracking.

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Ligia

2 months ago

A) Route the assignment to a work list.

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Renea

2 months ago

D) Route the assignment to a work queue. Classic IT solution right there.

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Glenna

3 months ago

Routing the assignment to a work queue? What is this, the 90s?

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Lore

3 months ago

D) Route the assignment to a work queue. Seems like the most logical option to me.

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Leota

3 months ago

C) Route the assignment separately to all members. That way everyone can fight over who gets to do it!

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Gabriele

4 months ago

D) Route the assignment to a work queue. Duh, that's the obvious choice.

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Dino

4 months ago

A) Route the assignment to a work list. That's the most efficient way to get the job done.

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Dulce

4 months ago

D) Route the assignment to a work queue.

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Elliott

4 months ago

I feel like routing separately to all members would be inefficient, but I can't remember if that's a valid option in this context.

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Armando

4 months ago

I practiced a similar question where routing to a specific user was wrong, so I feel like it has to be either A or D here.

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Meaghan

4 months ago

I'm not entirely sure, but I remember something about work lists being used for assignments. Is that the same as a work queue?

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Angelica

5 months ago

I'm a little confused on the difference between a work list and a work queue. I'll need to review those concepts before deciding on the best approach for this question.

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Magdalene

5 months ago

I'm leaning towards D. Routing to a work queue seems like the most efficient way to make sure the task gets done without overloading any one person.

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Stephane

5 months ago

Okay, I'm pretty confident that A or D are the right answers here. Routing to a work list or work queue allows for flexibility in who completes the task.

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Maynard

5 months ago

I think routing to a work queue makes sense since it allows anyone in the department to pick it up.

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Joanna

5 months ago

A is good too. A work list is efficient.

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Lauryn

6 months ago

Wait, can you really route to a work queue? Sounds odd.

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Dortha

6 months ago

I think D is the best choice. Work queue makes sense.

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Brett

6 months ago

Hmm, I'm a bit unsure about this one. Routing to all members separately seems like it could get messy. I'll have to think through the pros and cons of the different options.

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