Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25

- Free Preparation Discussions

Pegasystems PEGAPCSA87V1 Exam - Topic 1 Question 71 Discussion

Actual exam question for Pegasystems's PEGAPCSA87V1 exam

Question #: 71
Topic #: 1

[All PEGAPCSA87V1 Questions]

How do you route an assignment so that any available member of the department can perform the t ask?

ARoute the assignment to a work list.

BRoute the assignment to the admin user I

CRoute the assignment separately to all members.

DRoute the assignment to a work queue.

Show Suggested Answer

Suggested Answer: D

by Shasta at Nov 20, 2025, 03:59 PM

Limited Time Offer

25%

Off

Get Premium PEGAPCSA87V1 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Marjory

3 months ago

A keeps it organized. Less confusion for members.

upvoted 0 times

...

Sharee

3 months ago

D allows flexibility. Anyone can pick it up.

upvoted 0 times

...

Cornell

3 months ago

B limits options. Admin shouldn't handle everything.

upvoted 0 times

...

Patti

3 months ago

C seems too complicated. Why route to everyone?

upvoted 0 times

...

Malinda

3 months ago

Totally agree with A), it’s the simplest way!

upvoted 0 times

...

Edgar

3 months ago

C) seems inefficient, why send it separately?

upvoted 0 times

...

Amber

4 months ago

I think D) is better for tracking.

upvoted 0 times

...

Ligia

4 months ago

A) Route the assignment to a work list.

upvoted 0 times

...

Renea

4 months ago

D) Route the assignment to a work queue. Classic IT solution right there.

upvoted 0 times

...

Glenna

5 months ago

Routing the assignment to a work queue? What is this, the 90s?

upvoted 0 times

...

Lore

5 months ago

D) Route the assignment to a work queue. Seems like the most logical option to me.

upvoted 0 times

...

Leota

5 months ago

C) Route the assignment separately to all members. That way everyone can fight over who gets to do it!

upvoted 0 times

...

Gabriele

5 months ago

D) Route the assignment to a work queue. Duh, that's the obvious choice.

upvoted 0 times

...

Dino

5 months ago

A) Route the assignment to a work list. That's the most efficient way to get the job done.

upvoted 0 times

...

Dulce

5 months ago

D) Route the assignment to a work queue.

upvoted 0 times

...

Elliott

6 months ago

I feel like routing separately to all members would be inefficient, but I can't remember if that's a valid option in this context.

upvoted 0 times

...

Armando

6 months ago

I practiced a similar question where routing to a specific user was wrong, so I feel like it has to be either A or D here.

upvoted 0 times

...

Meaghan

6 months ago

I'm not entirely sure, but I remember something about work lists being used for assignments. Is that the same as a work queue?

upvoted 0 times

...

Angelica

6 months ago

I'm a little confused on the difference between a work list and a work queue. I'll need to review those concepts before deciding on the best approach for this question.

upvoted 0 times

...

Magdalene

6 months ago

I'm leaning towards D. Routing to a work queue seems like the most efficient way to make sure the task gets done without overloading any one person.

upvoted 0 times

...

Stephane

6 months ago

Okay, I'm pretty confident that A or D are the right answers here. Routing to a work list or work queue allows for flexibility in who completes the task.

upvoted 0 times

...

Maynard

7 months ago

I think routing to a work queue makes sense since it allows anyone in the department to pick it up.

upvoted 0 times

...

Joanna

7 months ago

A is good too. A work list is efficient.

upvoted 0 times

...

Lauryn

7 months ago

Wait, can you really route to a work queue? Sounds odd.

upvoted 0 times

...

Dortha

7 months ago

I think D is the best choice. Work queue makes sense.

upvoted 0 times

...

Brett

8 months ago

Hmm, I'm a bit unsure about this one. Routing to all members separately seems like it could get messy. I'll have to think through the pros and cons of the different options.

upvoted 0 times

...

Malika

8 months ago

I think routing to a work list or work queue would be the best approach here. That way the task can be picked up by any available member.

upvoted 0 times

Yasuko

16 days ago

I prefer the work list for quicker access.

upvoted 0 times

...

Maile

2 months ago

Both options are good for team efficiency.

upvoted 0 times

...

Joye

2 months ago

A work queue could work too.

upvoted 0 times

...

Princess

2 months ago

Definitely, it allows flexibility.

upvoted 0 times

...

Rhea

7 months ago

I agree, a work list makes sense.

upvoted 0 times

...

...