You are working on an insurance claims application that receive claims through email. The company receives 500 emails per hour. The insurance company promises a 24-hour response time to receive and verify the claim. After the claim is verified, the system automatically responds with an email containing the claim ID.
The application Is developed in the pega cloud environment. The production environment is currently running on premise.
What is your recommendation to ensure the instance company can meet the 24-hour respond requirement for claims submitted by email.