Pegasystems PEGACPBA88V1 Exam - Topic 7 Question 15 Discussion

Actual exam question for Pegasystems's PEGACPBA88V1 exam

Question #: 15
Topic #: 7

You are designing a credit transaction case type and have the following requirement: Transaction disputes must be resolved within 3 days.

To meet this requirement, you need to set the___________in the service level to 3 days.

Agoal

Bdeadline

Cpassed deadline

Durgency

Show Suggested Answer

Suggested Answer: B

To meet the requirement that transaction disputes must be resolved within 3 days, you need to set the deadline in the service level agreement (SLA) to 3 days. The deadline specifies the maximum time allowed to resolve the transaction disputes, ensuring that the case is handled within the required timeframe.

by Stanton at Sep 18, 2024, 04:24 PM

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Domingo

5 months ago

No way, it has to be the deadline!

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Ashleigh

5 months ago

Goal would be more appropriate, I think.

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Raelene

5 months ago

Wait, isn't 3 days a bit too short?

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Elden

6 months ago

I agree, deadlines are key for disputes.

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Shala

6 months ago

It's definitely the deadline.

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Armando

6 months ago

I could be wrong, but "urgency" seems more related to prioritizing tasks rather than setting a specific time frame.

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Ernie

6 months ago

I feel like I've seen a similar question before, and it was about setting a "deadline" for a case type. That makes sense here too.

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Vincenza

6 months ago

I'm not entirely sure, but I remember something about "goal" being more about targets rather than strict time limits.

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Cathern

7 months ago

I think the answer might be "deadline" since it sounds like the final time by which the dispute must be resolved.

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Gladis

7 months ago

Hmm, I'm not totally confident on this one. I'm leaning towards either deadline or goal, but I'm not 100% sure. I'll just have to make an educated guess and hope for the best.

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Orville

7 months ago

Alright, I've got this. The requirement is to resolve disputes within 3 days, so we need to set the deadline in the service level to 3 days. Easy peasy!

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Wilson

7 months ago

I'm a little unsure on this one. Is it asking about the service level itself, or something we need to set within the service level? I want to make sure I understand the question properly before answering.

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Alton

7 months ago

Okay, let me think this through. The question is asking what we need to set in the service level to meet the 3-day requirement. I'm guessing the answer is either deadline or goal, since those seem most relevant.

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Buddy

7 months ago

Hmm, this seems pretty straightforward. I think the answer is deadline, since the requirement is to resolve disputes within 3 days.

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Dustin

7 months ago

Okay, the key here is understanding what a "value stream" means in the context of Lean Production. I remember learning that it's the series of actions performed to fulfill a request, so I'll select option C.

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