A manager requests a report that contains the following columns: Create Date, Case ID, Create Operator, and Work Status. You must sort the cases so the case with the most recent create date appears at the top of the list and descends in order.
How do you design the report definition to support this requirement?
Create a new Analyst persona with the required access: To meet the specific security requirements of the new analyst, it is best practice to create a new persona that combines the necessary permissions from both the Author and Manager personas. This ensures that the analyst has tailored access to the features they need without altering existing personas or adding overlapping roles.
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