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In the context of a third-party certification audit, it is very important to have effective communication. Select an option that contains the correct answer about communication in an audit context.
Suggested Answer: C
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In the context of a third-party certification audit, it is very important to have effective communication between the audit team and the auditee. The formal communication channels, such as the names and contact details of the audit team members, the auditee representatives, the audit client and any other relevant parties, can be established during the opening meeting. This helps to ensure that the audit objectives, scope, criteria, methods, schedule and any other arrangements are clearly understood and agreed by all parties. It also facilitates the exchange of information, feedback, requests, concerns and complaints during the audit process. Reference: = ISO 19011:2022, clause 6.4.2; PECB Candidate Handbook ISO 27001 Lead Auditor, page 25.
29 comments · newest first
JO
Josphine
10 months ago
Wait, are we really saying no formal arrangements are needed? Sounds risky!
RE
Reynalda
10 months ago
Auditors should definitely voice concerns during the audit, that's crucial.
BI
Billy
10 months ago
I disagree, communication should be ongoing, not just at the start.
LI
Linette
10 months ago
Option C makes the most sense, opening meeting is key.
VA
Vallie
10 months ago
I think option A is the best choice, keeping everyone in the loop is vital.
ST
Stanford
11 months ago
I definitely remember that formal communication is important, so option D seems wrong to me; it can't just be informal throughout the audit.
EL
Eladia
11 months ago
I feel like option A might be correct since auditors need to share concerns, but I can't recall if it's periodic or just as needed.
BL
Blair
11 months ago
I think option C sounds familiar; we practiced how establishing communication channels in the opening meeting is crucial for a smooth audit process.
LA
Latosha
11 months ago
I remember discussing the importance of communication in audits, but I'm not sure if it's the team leader's sole responsibility or if everyone should communicate concerns.
AN
Annmarie
12 months ago
I feel pretty confident about this one. Based on my understanding of audit best practices, the answer is A - the auditors should periodically communicate any concerns to both the auditee and the audit client during the audit process.
CA
Carin
12 months ago
I'm a bit confused by this question. The options all seem to be talking about communication, but I'm not sure which one is the most complete or accurate answer. I'll have to think this through carefully.
DE
Deonna
12 months ago
Okay, I've got this. The correct answer is C - the formal communication channels can be established during the opening meeting. That makes the most sense in terms of setting up effective communication from the start of the audit.
DE
Delsie
1 year ago
Hmm, I'm a little unsure about this one. The options seem similar, but I think I can narrow it down by focusing on the key details about communication during the audit process.
JU
Judy
1 year ago
This seems like a straightforward question about communication during an audit. I'll need to carefully read through the options to determine the best answer.
VE
Venita
1 year ago
Option D, really? Might as well just have the auditor and auditee play a game of charades during the audit. C is the only sensible choice here.
CA
Caprice
1 year ago
Hmm, I'm torn between B and C. Maybe the audit team leader should be the main point of contact, but they can establish the formal channels in the opening meeting? Either way, communication is key, that's for sure.
MA
Malcolm
1 year ago
True, but B does put more responsibility on the leader.
FR
Francene
1 year ago
I lean towards A. Continuous communication is vital during the audit.
SU
Suzi
1 year ago
D seems too relaxed. Formal channels are definitely needed!
KR
Kris
1 year ago
Option B is interesting, but doesn't the audit team leader have enough on their plate already? Spreading the communication responsibility seems like a recipe for confusion. C is the way to go, in my opinion.
AL
Alpha
1 year ago
What's the point of an audit if the auditor and auditee can't even communicate properly? Option D is just asking for trouble. C is the clear winner here.
HE
Helaine
1 year ago
B) During the audit, the responsibility for communication rests with the audit team leader
FL
Fletcher
1 year ago
A) During the audit, each auditor should periodically communicate any concerns to the auditee and audit client
JA
Jade
1 year ago
I think option B is also important, but ultimately, effective communication should be a team effort.
MA
Mari
1 year ago
I agree with Lavelle. Having a clear communication plan from the start is crucial for an effective audit. Option C is the way to go.
ST
Stanford
1 year ago
But what about option B? Doesn't the audit team leader have the responsibility for communication?
LA
Lavelle
1 year ago
Option C seems the most appropriate. Establishing formal communication channels during the opening meeting helps ensure everyone is on the same page throughout the audit process.
TO
Tommy
1 year ago
I disagree, I believe option C is the correct answer as formal communication channels should be established during the opening meeting.
ST
Stanford
1 year ago
I think option A is correct because auditors should communicate concerns during the audit.