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PECB ISO-IEC-20000-Foundation Exam - Topic 3 Question 1 Discussion

Actual exam question for PECB's ISO-IEC-20000-Foundation exam
Question #: 1
Topic #: 3
[All ISO-IEC-20000-Foundation Questions]

When an internal supplier is operating part of the service management processes, which process is required to manage this supplier?

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Suggested Answer: B

by Carmela at Sep 23, 2024, 05:27 AM

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Slyvia
3 months ago
Resource management could also play a role, but Supplier management is key.
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Reena
3 months ago
Wait, is it really just Supplier management? Seems too simple.
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Stefany
3 months ago
Agreed, it's all about managing suppliers.
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Reena
4 months ago
I thought it was Service level management.
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Frederick
4 months ago
Definitely Supplier management!
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Amie
4 months ago
I feel like Supplier management is definitely the right answer, but I can’t shake the feeling that Service availability management might have some relevance too.
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Alayna
4 months ago
I’m a bit confused. I thought Resource management was about allocating resources, not managing suppliers. Maybe I’m missing something?
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Dalene
4 months ago
I remember practicing a similar question, and I think Service level management could also be relevant, but it feels more focused on agreements rather than managing the supplier directly.
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Bernardo
5 months ago
I think it might be Supplier management since it specifically deals with managing suppliers, but I'm not entirely sure.
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Eileen
5 months ago
Supplier management seems like the logical choice here. That's the process that would be used to manage an internal supplier.
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Malcolm
5 months ago
I'm a little confused by the wording of the question. I'll have to re-read it a few times to make sure I understand what they're asking.
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Elenore
5 months ago
Okay, let's see. If an internal supplier is involved, then the process to manage that supplier would be Supplier management. That makes sense to me.
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Adria
5 months ago
Hmm, I'm a bit unsure about this one. I'll have to think it through carefully.
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Carri
5 months ago
This one seems pretty straightforward. I'm pretty sure the answer is Supplier management.
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Billy
1 year ago
I believe it's B) Supplier management because it involves managing all types of suppliers, including internal ones.
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Shenika
1 year ago
I'm not sure, but I think it could also be C) Service level management.
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Simona
1 year ago
Supplier management? Pffft, that's too easy. I bet it's Service availability management. You know, gotta make sure the supplier is always available to deliver the goods. Or maybe it's Resource management, because you need to make sure the supplier has enough resources to do their job. Hmm, decisions, decisions...
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Owen
1 year ago
Actually, it's Supplier management. You need to ensure the supplier is meeting the agreed-upon terms and conditions.
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Oliva
1 year ago
I agree, Supplier management is crucial for ensuring the supplier meets the service requirements.
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Lemuel
1 year ago
I think it's Supplier management. You need to manage the supplier's performance and relationship.
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Mee
1 year ago
I agree with Tracie. Supplier management is needed to manage internal suppliers.
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Hoa
1 year ago
Supplier management, obviously. Unless the question is trying to trick us and it's actually some kind of crazy combination of all the answers. But I'm going with supplier management. Seems the most straightforward.
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Cassi
1 year ago
Resource management? What, are we supposed to just throw resources at the problem and hope it goes away? Nope, gotta be supplier management.
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Markus
1 year ago
Supplier management is key to ensuring smooth operations.
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Kaycee
1 year ago
Definitely, we can't just rely on throwing resources at the problem.
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Dick
1 year ago
Yeah, we need to have a process in place to manage our internal supplier.
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Kyoko
1 year ago
I think it's supplier management.
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Leonie
1 year ago
Ooh, trick question! It's actually all of the above. You need to manage the supplier, the service levels, the resources, and the availability. That's how you keep the internal supplier running smoothly.
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Sanda
1 year ago
Service level management? Really? That's like trying to manage a supplier by setting service levels. Nah, gotta be supplier management.
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Lynelle
1 year ago
B) Supplier management
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Kenneth
1 year ago
Yeah, I agree. It's important to have a process specifically for managing suppliers.
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Kimberely
1 year ago
A) Supplier management
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Tracie
1 year ago
I think the answer is B) Supplier management.
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Gail
1 year ago
Supplier management seems like the obvious choice here. Can't manage a supplier without, you know, managing the supplier!
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Ellsworth
1 year ago
True, but ultimately, supplier management is the key process to manage internal suppliers effectively.
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Rosendo
1 year ago
Resource management might also play a role in managing internal suppliers efficiently.
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Xuan
1 year ago
Service level management could also be important to ensure the internal supplier is meeting the required service levels.
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Daniel
1 year ago
I agree, supplier management is definitely needed to manage internal suppliers.
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