PECB ISO-IEC-20000-Foundation Exam - Topic 2 Question 5 Discussion

Actual exam question for PECB's ISO-IEC-20000-Foundation exam

Question #: 5
Topic #: 2

[All ISO-IEC-20000-Foundation Questions]

One of the activities required for effective planning, coordination, and evaluation of requested changes is assessing the impact and required resources. Which process or function is responsible for this activity?

AService desk

BRelease and deployment management

CChange management

DConfiguration management

Show Suggested Answer

Suggested Answer: C

by Delpha at Sep 19, 2024, 02:03 PM

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Allene

3 months ago

Surprised that people think it's anything but Change management!

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Norah

3 months ago

I agree, Change management is the right answer!

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Iraida

3 months ago

Wait, isn't it Configuration management? I'm not so sure.

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Jovita

4 months ago

I think it's Release and deployment management, though.

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Linette

4 months ago

Definitely Change management! It's all about assessing impacts.

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Dolores

4 months ago

I practiced a similar question, and I think it was about change management as well. So, I’m leaning towards C.

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Reyes

4 months ago

I feel like this is a trick question. I want to say C too, but I also recall that configuration management deals with resources.

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Daniela

4 months ago

I'm not entirely sure, but I remember something about release management being related to planning. Could it be B?

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Peggie

5 months ago

I think the answer might be C, Change management, because it involves assessing impacts and resources for changes.

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Alishia

5 months ago

Ah, I see what they're getting at now. The key is that the question is asking about the process responsible for this activity, not just the function in general. Based on that, I think C - Change management is the best answer here.

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Selma

5 months ago

Okay, let me think this through. The question is asking about the process responsible for assessing impact and resources for requested changes. That sounds like it could be either change management or configuration management. I'll have to weigh the options carefully before selecting an answer.

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Lisbeth

5 months ago

Hmm, I'm a bit unsure about this one. I know change management is involved in evaluating changes, but I'm not totally sure if that's the specific process mentioned in the question. I might need to review my ITIL notes to be sure.

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Arlette

5 months ago

This seems like a pretty straightforward question about ITIL processes. I'm pretty confident the answer is C - Change management, since that's the function responsible for assessing the impact and required resources for changes.

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Francene

1 year ago

Change management, hands down. They're like the traffic cops of the IT world, making sure everything flows smoothly.

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Stefany

1 year ago

I agree, without change management, it would be chaos when implementing changes.

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Kara

1 year ago

So true, they play a crucial role in effective planning, coordination, and evaluation of requested changes.

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Bernardo

1 year ago

They make sure everything flows smoothly, like traffic cops of the IT world.

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Latrice

1 year ago

Change management is definitely responsible for assessing the impact and required resources.

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Sherita

1 year ago

I believe the correct answer is C) Change management because it is specifically focused on managing changes and their impact on resources.

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Dierdre

1 year ago

Hmm, this is a tricky one. I'm gonna go with Service desk, because they're the ones who field all the change requests in the first place.

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Jettie

1 year ago

Configuration management is the one responsible for assessing the impact and required resources.

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Ivette

1 year ago

I would go with Release and deployment management, they handle the planning and coordination of changes.

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Man

1 year ago

I think it's Change management, they are responsible for assessing the impact and required resources.

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Galen

1 year ago

Oh, this is an easy one. It's gotta be Release and deployment management. They're the ones who make the magic happen!

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Avery

1 year ago

I'm going with Configuration management on this one. They're the real MVPs when it comes to keeping track of all the moving parts.

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Julianna

1 year ago

I agree, they are essential for effective planning and coordination of requested changes.

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Donte

1 year ago

Yeah, they definitely play a crucial role in assessing the impact and required resources for changes.

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Ressie

1 year ago

I think Configuration management is the right choice too. They really keep everything organized.

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Edwin

1 year ago

I'm not sure, but I think it could also be D) Configuration management.

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Ronna

1 year ago

Change management, for sure! They're the ones who have to make sure the impact and resources are all accounted for.

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Frederica

1 year ago

It's important for change management to have a clear understanding of the impact and resources needed for any requested changes.

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Rebecka

1 year ago

I agree, change management is definitely responsible for assessing the impact and required resources.

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Venita

1 year ago

Yes, change management plays a crucial role in ensuring that all aspects of a requested change are properly evaluated.

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Cora

1 year ago

I agree with Marcelle, Change management is responsible for assessing the impact and required resources.

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Marcelle

1 year ago

I think the answer is C) Change management.

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