Discuss PECB ISO-IEC-20000-Foundation Exam Topic 2 Question 23

Which statement about the use of technology and tools to achieve and maintain certification is correct?

AThe use of technology is mandatory

BThe technology and tools used shall be assessed during the audits

CAny tools used shall be listed on the ISO catalogue of approved tools

DThe data reported from the tools can be used to provide evidence for audits

Suggested Answer: D

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24 comments · newest first

Ashton 2 days ago

B ensures quality too. Can't overlook that.

Emmanuel 7 days ago

Exactly! D supports our claims effectively.

Winfred 12 days ago

True, but without data, how do we prove compliance?

Carli 17 days ago

A seems too strict. Not all tech is mandatory.

Ashton 23 days ago

B is also important. Tools need assessment during audits.

Emmanuel 28 days ago

I agree, D makes sense. Evidence is key.

Winfred 1 month ago

I think D is the best choice. Data is crucial for audits.

Lorrine 1 month ago

I like B as well. Audits should ensure proper tool usage.

Elouise 1 month ago

D is definitely the strongest. It supports the whole process.

Glen 2 months ago

I feel B is relevant too. Tools need to be reliable for audits.

Kasandra 2 months ago

A seems too strict. Technology shouldn't be mandatory for everyone.

Felicidad 2 months ago

True, but D covers the evidence aspect well.

Jade 2 months ago

B could also be right. Assessing tools during audits is important.

Rebbecca 2 months ago

I agree, D makes sense. Evidence is key for certification.

Carmen 2 months ago

I think D is the best choice. Data is crucial for audits.

Marvel 3 months ago

C is a bit misleading, not all tools are in that catalogue.

Rikki 3 months ago

D makes sense, data is key for audits!

Detra 3 months ago

Wait, are we sure about A being mandatory? Seems off.

Rosita 3 months ago

Totally agree, it's crucial for compliance!

Lorean 3 months ago

B is correct, tools are assessed during audits.

Pedro 4 months ago

I recall that tools need to be listed somewhere, but I can't remember if it was specifically the ISO catalogue or another source.

Pura 5 months ago

I’m a bit confused about whether the use of technology is mandatory or not. I thought it was just recommended in some cases.

Tamala 5 months ago

I feel like I've seen a question similar to this before, and I think the data from tools being used as evidence sounds familiar.

Lavera 5 months ago

I think I remember something about technology being assessed during audits, but I'm not entirely sure if that's the only requirement.

PECB ISO-IEC-20000-Foundation Exam - Topic 2 Question 23 Discussion