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What does ISO/IEC 20000-1 specify?
Suggested Answer: B
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35 comments · newest first
KE
Keneth
10 months ago
Yeah, B is the right answer, no doubt!
MA
Malinda
11 months ago
Not sure if it's just about cost, seems too narrow.
IZ
Izetta
11 months ago
Wait, I thought it was just best practices?
GE
Gertude
11 months ago
Totally agree, it's definitely B!
KI
King
11 months ago
It's all about the requirements for a service management system!
RO
Rosendo
12 months ago
I'm leaning towards it being the requirements for a service management system, but I also recall something about methodologies.
LA
Laurel
12 months ago
I feel like it might be more about guidance on applying service management systems, but I could be mixing it up with another standard.
JU
Julie
12 months ago
I remember practicing a question like this, and I think it specifies best practices rather than just requirements.
HE
Heidy
1 year ago
I think ISO/IEC 20000-1 is about the requirements for a service management system, but I'm not entirely sure.
ZE
Zena
1 year ago
Wait, I'm confused. I thought ISO/IEC 20000-1 was more about guidance on applying service management systems, not the actual requirements. Maybe I'm mixing it up with something else. I'll have to review my notes on this.
LE
Leonora
1 year ago
Okay, I think I've got this. ISO/IEC 20000-1 is the standard that outlines the requirements for a service management system, not just best practices or cost-saving measures. I'm confident option B is the correct answer.
DA
Daniel
1 year ago
Hmm, I'm a bit unsure about this one. I know ISO/IEC 20000-1 is related to service management, but I can't remember the exact details. I'll have to think this through carefully.
RO
Ronald
1 year ago
I'm pretty sure this is asking about the ISO/IEC 20000-1 standard, which specifies the requirements for a service management system. I'll go with option B.
HA
Harley
2 years ago
Ha! Least possible cost? That's a good one. I bet the ISO folks are laughing maniacally at that answer choice. Service management is all about maximizing value, not minimizing costs!
ST
Stephania
2 years ago
User 3: Yeah, I think so too. That makes the most sense.
KE
Kelvin
2 years ago
User 2: I think the answer is B) The requirements for a service management system.
MA
Marshall
2 years ago
I agree, service management is definitely about maximizing value.
JE
Jesusita
2 years ago
I think it's a combination of both, specifying requirements and providing best practices.
EM
Emiko
2 years ago
I believe it also includes best practice guidelines for service management.
LI
Lizette
2 years ago
Ensuring least possible cost? What is this, a penny-pinching management handbook? I doubt that's what ISO/IEC 20000-1 is all about.
GL
Gladys
2 years ago
D) Guidance on the application of service management systems
BA
Barabara
2 years ago
C) Best practice guidelines for service management
MA
Margarett
2 years ago
B) The requirements for a service management system
JE
Jess
2 years ago
A) The requirements for a service management system
PE
Pearlene
2 years ago
Hold up, isn't this standard supposed to provide guidance on the application of service management systems? I feel like that's a key part of what it covers.
PA
Paola
2 years ago
I agree with Madelyn, it's about setting the standards for service management.
AJ
Aja
2 years ago
Hmm, I'm not sure about that. I think it's more about best practice guidelines for service management. ISO loves their best practices, you know?
DI
Diane
2 years ago
It could be guidance on the application of service management systems.
EI
Eileen
2 years ago
I believe it's about best practice guidelines for service management.
LA
Lavera
2 years ago
I think it specifies the requirements for a service management system.
MA
Madelyn
2 years ago
I think ISO/IEC 20000-1 specifies the requirements for a service management system.
HY
Hyun
2 years ago
ISO/IEC 20000-1 definitely specifies the requirements for a service management system. That's the clear answer here.
DE
Deangelo
2 years ago
D) Guidance on the application of service management systems
PE
Peggie
2 years ago
C) Best practice guidelines for service management
DE
Deangelo
2 years ago
B) The requirements for a service management system