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PECB ISO-IEC-20000-Foundation Exam - Topic 1 Question 25 Discussion

Within the requirements for Resources, in addition to human resources, what other resources shall the service provider organization determine and provide?
A) Technical, information, and financial
B) Technical, work areas, and service desk
C) Financial, suppliers, and service desk
D) Information, suppliers, and work areas

PECB ISO-IEC-20000-Foundation Exam - Topic 1 Question 25 Discussion

Actual exam question for PECB's ISO-IEC-20000-Foundation exam
Question #: 25
Topic #: 1
[All ISO-IEC-20000-Foundation Questions]

Within the requirements for Resources, in addition to human resources, what other resources shall the service provider organization determine and provide?

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Suggested Answer: A

by Tina at May 29, 2026, 08:55 PM

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Hermila
6 hours ago
I’m leaning towards D because it mentions both suppliers and work areas, which seem relevant to resource planning.
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Emile
5 days ago
I feel like suppliers could be a key resource too, but I can't recall if they were mentioned in the context of this question.
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Barrie
11 days ago
I remember a similar question where we had to identify resources, and I think work areas are definitely important, so maybe B?
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Fernanda
16 days ago
I think the answer might be A, but I'm not completely sure about the financial aspect.
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