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Scenario:
Teleconn, a UK-based telecommunications provider, initiated a BCMS based on ISO 22301 to ensure reliable and consistent services. To monitor the BCMS's performance, the internal audit function was outsourced to a company specializing in auditing services. The outsourced internal auditor was given unrestricted access to employees and documented information necessary for an effective audit.
According to Scenario 6, based on management reviews, the top management decided to establish new performance indicators to measure the effectiveness of the updated controls, including real-time monitoring of network stability and incident response times. What did the top management determine in this case?
Suggested Answer: C
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31 comments · newest first
GE
Gene
10 months ago
Wait, are they really going to track incident response times? That’s ambitious!
JE
Jesus
10 months ago
Not sure if real-time monitoring is feasible for all incidents.
SH
Shawn
10 months ago
Definitely outputs! New indicators mean they want results.
TA
Tammara
11 months ago
I think they’re focusing on outputs, right?
DE
Devon
11 months ago
Sounds like they’re really taking BCMS seriously!
SH
Sharen
11 months ago
I lean towards management review outputs too, but I wonder if they might also be considering the inputs that led to those outputs.
AR
Arlyne
11 months ago
This seems similar to a practice question we did on performance metrics. I feel like management review resources could be relevant here.
TA
Tamala
12 months ago
I'm a bit unsure, but I remember something about management review inputs being about the data collected before making decisions.
PA
Paz
12 months ago
I think the management review outputs might be the right choice since they relate to the decisions made after reviewing performance indicators.
KA
Katy
12 months ago
Ah, I see what you mean, Samira. The question is asking what the top management determined, and the scenario clearly states they decided to establish new performance indicators. C seems like the right choice here.
SA
Samira
1 year ago
Okay, I think I've got it. The scenario says the top management decided to establish new performance indicators, so the answer must be C. Management review outputs.
EF
Effie
1 year ago
Hmm, I'm a bit unsure about this one. The scenario mentions performance indicators and monitoring, but I'm not sure if that directly corresponds to the management review outputs. I'll need to re-read the question carefully.
DE
Devorah
1 year ago
This seems like a straightforward question about management review outputs. I'll focus on identifying the key details in the scenario and matching them to the answer choices.
AL
Alberto
2 years ago
I see your point, Roxanne. It could go either way depending on the specific focus of the management review.
LO
Lottie
2 years ago
Haha, this question is a piece of cake! Option C all the way, my friends. The top management is clearly defining the outputs of the management review, which is exactly what this question is asking about. Easy peasy!
SH
Sheridan
1 year ago
Yep, the top management is setting new performance indicators to measure the effectiveness of the controls.
ME
Merissa
1 year ago
I agree, it's definitely about the outputs of the management review.
JO
Joaquin
1 year ago
Definitely, it's all about measuring the effectiveness of the updated controls.
TO
Tony
1 year ago
I agree, the top management is determining the outputs of the management review.
SH
Shanice
2 years ago
Option C) Management review outputs
KA
Kayleigh
2 years ago
Option C) Management review outputs
RO
Roxanne
2 years ago
That's a good point, Mabel. It could be resources to ensure the controls are properly implemented.
JU
Julie
2 years ago
I'm going to have to go with Option C on this one. Establishing new metrics to measure the effectiveness of the BCMS is definitely an output of the management review process. Nice try, but you can't fool me!
TI
Tina
2 years ago
Hmm, I'm not too sure about this one. I'd go with Option B, as the management review inputs would include things like audit results and performance data that would inform the new performance indicators.
AD
Adela
2 years ago
Option C seems logical here. If the top management is establishing new performance indicators, that would be an output of the management review process.
BO
Bok
2 years ago
C) Management review outputs
DE
Delpha
2 years ago
B) Management review inputs
MA
Margot
2 years ago
A) Management review resources
MA
Mabel
2 years ago
But could it also be Management review resources, since they established new performance indicators?
AL
Alberto
2 years ago
I agree with Roxanne, because they wanted to measure the effectiveness of the updated controls.
RO
Roxanne
2 years ago
I think the top management determined Management review outputs.