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The Act phase of PDCA cycle consists of improvement?
According to ISO 22301 Auditing eBook, Chapter 3.2.1, people-oriented objectives are the objectives that are related to shaping the attitudes, behaviours, and skills of individuals within the organization. These objectives aim to enhance the awareness, competence, and commitment of the personnel involved in the business continuity management system (BCMS). Some examples of people-oriented objectives are:
To increase the level of business continuity awareness among all employees by conducting regular training and awareness sessions.
To ensure that all business continuity roles and responsibilities are clearly defined and communicated to the relevant personnel.
To develop and maintain the necessary skills and knowledge for performing business continuity tasks and activities.
To foster a culture of business continuity within the organization that encourages participation, collaboration, and continuous improvement.
People-oriented objectives are important for ensuring that the organization has the human resources required for implementing and maintaining the BCMS, and for achieving the desired business continuity performance and results.Reference: ISO 22301 Auditing eBook, Chapter 3.2.1.