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Palo Alto Networks PSE-Cortex Exam - Topic 3 Question 96 Discussion

Which two troubleshooting steps should be taken when an integration is failing to connect? (Choose two.)
B) Confirm the integration credentials or API keys are valid. and C) Check the integration logs and enable a higher logging level, if needed, view the specific error.
A) Ensure the playbook is set to run in quiet mode to minimize CPU usage and suppress errors
D) Confirm there are no dashboards or reports configured to use that integration instance.

Palo Alto Networks PSE-Cortex Exam - Topic 3 Question 96 Discussion

Actual exam question for Palo Alto Networks's PSE-Cortex exam
Question #: 96
Topic #: 3
[All PSE-Cortex Questions]

Which two troubleshooting steps should be taken when an integration is failing to connect? (Choose two.)

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Suggested Answer: B, C

Confirm the integration credentials or API keys are valid, as incorrect or expired credentials are a common cause of connection issues.

Check the integration logs and enable a higher logging level if needed, to view more detailed error information. This can help identify the root cause of the failure and guide further troubleshooting.


by Sherita at Jun 20, 2026, 11:48 PM

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