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Oracle 1Z0-562 Exam
Status: RETIRED
Certification Provider: Oracle
Exam Name: Oracle Utilities Customer Care and Billing 2 Essentials
Duration: 120 Minutes
Number of questions in our database: 76
Exam Version: 16-02-2021
1Z0-562 Exam Official Topics:
- Topic 1: Configure and Manage Business Process Assistant (BPA) scripts/ Configure and Manage Campaigns, Packages and Orders
- Topic 2: Configure using Bundling Capabilities/ Navigate the Oracle Utilities Customer Care and Billing User Interface
- Topic 3: Maintain Service Cycles, Routes and Field Activity Upload/ Use the Oracle Utilities Application Framework
- Topic 4: Configure using Business Object Elements/ Maintain and Manage Customer Information
- Topic 5: Manage Field Activities and Field Orders/ Locate Help Documentation and Text/ Use and Maintain Control Central
- Topic 6: Route Management and Field Activity Upload/ Configure and Manage To Do Functionality/ Understand Maintenance Objects
- Topic 7: Configure and Manage Credit & Collections and Overdue Processes/ Determine Customer Account Structure
- Topic 8: Configure the Case Management Functionality/ Configure and Manage Meters and Items
- Topic 9: Manage Overpayment and Payment Distribution/ Manage Payment Arrangements and Pay Plans
- Topic 10: Configure and Manage Adjustments/ Apply Business Object Life Cycle/ Business Object Business Rules
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