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Oracle 1Z0-1037-22 Exam

Status: RETIRED
Certification Provider: Oracle
Exam Name: Oracle Knowledge Management 2022 Implementation Professional
Duration: 90 Minutes
Number of questions in our database: 71
Exam Version: 23-05-2023
1Z0-1037-22 Exam Official Topics:
  • Topic 1: Explain Service Level Agreements (SLA)/ Describe answers relationships
  • Topic 2: Use Knowledge Advanced Search Capabilities/ Explain the dashboard feature
  • Topic 3: Describe products and categories/ B2C Service Knowledge Foundation
  • Topic 4: B2C Service Products and Services - Common Features/ Manage Knowledge Advanced Content
  • Topic 5: Explain response requirements/ Use Knowledge Advanced features
  • Topic 6: Use answer versioning/ Use reports features/ Use answers search

Free Oracle 1Z0-1037-22 Exam Actual Questions

The questions for 1Z0-1037-22 were last updated On 23-05-2023

Question #1

A customer has a problem with a damaged battery and searches your knowledge base with the search term ''battery damage issue.'' The customer selects one of the answers in the search result and wants to view answers that contain closely related articles in continuation to the selected answer.

What should you configure?

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Correct Answer: A

Manually related answers are two or more answers that may contain related information. Manually relating answers provides customers with additional options for finding accurate information. The Manually Related Answers section of the Relationships tab consists of a toolbar and a list of manually related answers.


Question #2

In Oracle Knowledge Advanced, which shortcut key opens an external answer in a browser?

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Question #3

Which two statements are true about Connect Web Services for a SOAP Batch Operation? (Choose two.)

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Correct Answer: B, C

B: Following upper limits are imposed on a given input payload for the Batch operation:

C: Batch sends a set of operations to the server in a single request.


Question #4

Which two statements are true about response requirements for incidents? (Choose two.)

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Correct Answer: A, B

To define an SLA:

4. Confirm that theResponse Requirement Settingsdisplay as:


https://docs.oracle.com/cloud/february2017/servicecs_gs/FAIKA/Configuring_KA_Features.htm#FAIKAab1032248

Question #5

Which statement is true about generic objects?

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Correct Answer: D

Chaining is always used together with batching. A batch operation includes multiple target operations that each can take a homogeneous or heterogeneous list of business objects.


https://docs.oracle.com/en/cloud/paas/integration-cloud-service/cccdg/batch-and-bulk-operations.html


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