A customer has a problem with a damaged battery and searches your knowledge base with the search term ''battery damage issue.'' The customer selects one of the answers in the search result and wants to view answers that contain closely related articles in continuation to the selected answer.
What should you configure?
Manually related answers are two or more answers that may contain related information. Manually relating answers provides customers with additional options for finding accurate information. The Manually Related Answers section of the Relationships tab consists of a toolbar and a list of manually related answers.
In Oracle Knowledge Advanced, which shortcut key opens an external answer in a browser?
To open in a browser (for external documents) use Ctrl + K + O
Which two statements are true about Connect Web Services for a SOAP Batch Operation? (Choose two.)
B: Following upper limits are imposed on a given input payload for the Batch operation:
C: Batch sends a set of operations to the server in a single request.
Which two statements are true about response requirements for incidents? (Choose two.)
To define an SLA:
4. Confirm that theResponse Requirement Settingsdisplay as:
Which statement is true about generic objects?
Chaining is always used together with batching. A batch operation includes multiple target operations that each can take a homogeneous or heterogeneous list of business objects.