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Okta Certified Professional Exam - Topic 9 Question 43 Discussion

Is this where an Okta Administrator should submit a case?
A) Yes
B) No

Okta Certified Professional Exam - Topic 9 Question 43 Discussion

Actual exam question for Okta's Okta Certified Professional exam
Question #: 43
Topic #: 9
[All Okta Certified Professional Questions]

Is this where an Okta Administrator should submit a case?

Show Suggested Answer Hide Answer
Suggested Answer: A

https://support.okta.com/help/s/article/Getting-Started-as-a-New-Okta-Administrator?language=en_US

Okta Help Center To access theOkta Help Center, simply log into your Okta Admin Console and click the 'Help & Support' link located in the upper-right corner of the page. The Help Center acts as a one-stop-shop where you can:

Search knowledge articles

Ask questionsin the community

Submit a case to Support by clicking the 'Open a Case' button

Join groups (Okta recommends that admins join the 'Admin Pro Tips' group where we post regular content such as onboarding materials, new feature videos, webinars, and more)


by Lenna at May 03, 2022, 04:28 PM

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Fannie
7 months ago
Not sure, I thought there was a different process.
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Danica
7 months ago
100% agree, this is the right spot!
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Ahmed
7 months ago
Wait, is this really the right place?
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Caitlin
8 months ago
I think it’s a no, actually.
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Kimberlie
8 months ago
Definitely should submit a case here!
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Sue
8 months ago
I thought we discussed this in class, and it was A, but I’m second-guessing myself now.
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Valda
8 months ago
I remember a practice question that asked about case submission, and I think it was definitely A, but I could be mixing it up.
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Christene
8 months ago
I think it might be A, but I'm not entirely sure if there are specific guidelines for submitting cases.
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Ozell
8 months ago
I'm leaning towards B because I feel like there are other channels for reporting issues, but I can't recall the details.
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Coral
8 months ago
This seems like a pretty straightforward question about email deliverability. I think the key is to focus on the type of bounce that would indicate the ISP's view of the sender's reputation.
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Hollis
8 months ago
I'm pretty sure option B is false. Why would you arbitrarily limit a fraud risk assessment team to just three people? That doesn't make sense.
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Keshia
8 months ago
Ah, the Cloud Functions approach in option C is an interesting idea. I like how it automates the process of granting and revoking permissions. That could be a good way to ensure the data is only accessible during business hours.
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