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Okta Certified Professional Exam - Topic 9 Question 43 Discussion

Posted by Lenna on May 03, 2022 at 04:28 PM

Is this where an Okta Administrator should submit a case?

Suggested Answer: A

https://support.okta.com/help/s/article/Getting-Started-as-a-New-Okta-Administrator?language=en_US

Okta Help Center To access theOkta Help Center, simply log into your Okta Admin Console and click the 'Help & Support' link located in the upper-right corner of the page. The Help Center acts as a one-stop-shop where you can:

Search knowledge articles

Ask questionsin the community

Submit a case to Support by clicking the 'Open a Case' button

Join groups (Okta recommends that admins join the 'Admin Pro Tips' group where we post regular content such as onboarding materials, new feature videos, webinars, and more)


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12 comments · newest first
FA
Fannie 12 months ago
Not sure, I thought there was a different process.
DA
Danica 12 months ago
100% agree, this is the right spot!
AH
Ahmed 12 months ago
Wait, is this really the right place?
CA
Caitlin 1 year ago
I think it’s a no, actually.
KI
Kimberlie 1 year ago
Definitely should submit a case here!
SU
Sue 1 year ago
I thought we discussed this in class, and it was A, but I’m second-guessing myself now.
VA
Valda 1 year ago
I remember a practice question that asked about case submission, and I think it was definitely A, but I could be mixing it up.
CH
Christene 1 year ago
I think it might be A, but I'm not entirely sure if there are specific guidelines for submitting cases.
OZ
Ozell 1 year ago
I'm leaning towards B because I feel like there are other channels for reporting issues, but I can't recall the details.
CO
Coral 1 year ago
This seems like a pretty straightforward question about email deliverability. I think the key is to focus on the type of bounce that would indicate the ISP's view of the sender's reputation.
HO
Hollis 1 year ago
I'm pretty sure option B is false. Why would you arbitrarily limit a fraud risk assessment team to just three people? That doesn't make sense.
KE
Keshia 1 year ago
Ah, the Cloud Functions approach in option C is an interesting idea. I like how it automates the process of granting and revoking permissions. That could be a good way to ensure the data is only accessible during business hours.
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