Is this where an Okta Administrator should submit a case?
Suggested Answer: A
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https://support.okta.com/help/s/article/Getting-Started-as-a-New-Okta-Administrator?language=en_US
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Submit a case to Support by clicking the 'Open a Case' button
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12 comments · newest first
FA
Fannie
12 months ago
Not sure, I thought there was a different process.
DA
Danica
12 months ago
100% agree, this is the right spot!
AH
Ahmed
12 months ago
Wait, is this really the right place?
CA
Caitlin
1 year ago
I think it’s a no, actually.
KI
Kimberlie
1 year ago
Definitely should submit a case here!
SU
Sue
1 year ago
I thought we discussed this in class, and it was A, but I’m second-guessing myself now.
VA
Valda
1 year ago
I remember a practice question that asked about case submission, and I think it was definitely A, but I could be mixing it up.
CH
Christene
1 year ago
I think it might be A, but I'm not entirely sure if there are specific guidelines for submitting cases.
OZ
Ozell
1 year ago
I'm leaning towards B because I feel like there are other channels for reporting issues, but I can't recall the details.
CO
Coral
1 year ago
This seems like a pretty straightforward question about email deliverability. I think the key is to focus on the type of bounce that would indicate the ISP's view of the sender's reputation.
HO
Hollis
1 year ago
I'm pretty sure option B is false. Why would you arbitrarily limit a fraud risk assessment team to just three people? That doesn't make sense.
KE
Keshia
1 year ago
Ah, the Cloud Functions approach in option C is an interesting idea. I like how it automates the process of granting and revoking permissions. That could be a good way to ensure the data is only accessible during business hours.