Okta Certified Professional Exam - Topic 5 Question 100 Discussion

Actual exam question for Okta's Okta Certified Professional exam

Question #: 100
Topic #: 5

[All Okta Certified Professional Questions]

Is this where an Okta Administrator should submit a case?

Solution: https://help.okta.com

AYes

BNo

Show Suggested Answer

Suggested Answer: B

Okta Help Center To access theOkta Help Center, simply log into your Okta Admin Console and click the 'Help & Support' link located in the upper-right corner of the page. The Help Center acts as a one-stop-shop where you can:

Search knowledge articles

Ask questionsin the community

Submit a case to Support by clicking the 'Open a Case' button

Join groups (Okta recommends that admins join the 'Admin Pro Tips' group where we post regular content such as onboarding materials, new feature videos, webinars, and more)

https://support.okta.com/help/s/article/Getting-Started-as-a-New-Okta-Administrator?language=en_US

by Roosevelt at Nov 20, 2025, 01:36 PM

Limited Time Offer

25%

Off

Get Premium Okta Certified Professional Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Ocie

12 days ago

Wait, are you sure?

upvoted 0 times

...

Victor

17 days ago

I thought it was a different site?

upvoted 0 times

...

Brice

23 days ago

Yes, that's the right place!

upvoted 0 times

...

Shawna

28 days ago

The Okta Help website is the correct place to submit a case. It's like the Bat-Signal for Okta Admins.

upvoted 0 times

...

Omer

1 month ago

Okta Help website? That's where I go to find cat videos, not to submit cases!

upvoted 0 times

...

Douglass

1 month ago

No, the Okta Administrator should not submit a case here. They need to go to the Okta Help website.

upvoted 0 times

...

Hector

1 month ago

Yes, the Okta Administrator should submit a case through the Okta Help website.

upvoted 0 times

...

Mireya

2 months ago

I feel like I saw something similar in our study materials, and it pointed to using this link for case submissions.

upvoted 0 times

...

Bettina

2 months ago

I remember practicing a question about support cases, and I think the answer was "Yes" because this is the official help site.

upvoted 0 times

...

Sabra

2 months ago

I feel confident that the Okta help site is the right place to submit a case, but I'll quickly scan through it just to be certain.

upvoted 0 times

...

Marjory

2 months ago

Okay, the question is asking if the Okta help site is where an admin should submit a case. I'll review the information there to make sure.

upvoted 0 times

...

Buck

2 months ago

The Okta help site seems like the logical place to submit a case, but I want to double-check that before answering.

upvoted 0 times

...

Dean

2 months ago

I think an Okta Administrator should submit a case here, but I'm not entirely sure if this is the right link.

upvoted 0 times

...

Verona

3 months ago

I'm a bit confused; I thought we were supposed to use a different portal for case submissions.

upvoted 0 times

...

Dwight

3 months ago

I'm not totally sure about this one. I'll need to review the Okta admin documentation to determine the proper process for submitting cases.

upvoted 0 times

...

Flo

4 months ago

Hmm, I think this is a straightforward question. I'll check the Okta help site to see if that's the right place to submit a case.

upvoted 0 times

Melda

3 months ago

I think it’s the right place.

upvoted 0 times

...

Matthew

3 months ago

I believe it's a yes.

upvoted 0 times

...

Noe

3 months ago

Definitely check the help site first.

upvoted 0 times

...