MENU
Is this an example of an Okta P1 level support ticket Issue?
Solution: An individual end user CANNOT access a business application
Suggested Answer: A
Get Premium Okta Certified Professional Questions
as Interactive Web-Based Practice Test or PDF
Real Exam Format
Detailed Explanations
Instant Access
Get Your Practice Test
A service failure or severe degradation. Customer is unable to access any business resources or users are unable to access a critical business application
13 comments · newest first
MY
Myrtie
12 months ago
Are we sure this is a P1? Sounds like a stretch.
JA
Jacki
12 months ago
Totally agree, P1 all the way!
HE
Herminia
12 months ago
Wait, is this really a P1? Seems a bit extreme.
BE
Bette
1 year ago
I think it's more of a P2, not urgent enough.
JI
Jina
1 year ago
Definitely a P1 issue, can't access apps is critical!
FI
Filiberto
1 year ago
Based on what we studied, if it’s impacting business operations, it should be P1. I’d lean towards "Yes" for this question.
MA
Marjory
1 year ago
I feel like this is a tricky one. It seems urgent, but I wonder if it’s really a P1 or just a regular access issue.
MA
Magda
1 year ago
I remember a practice question that mentioned P1 tickets are critical, so this could fit, but I need to double-check the definitions.
GU
Gussie
1 year ago
I think this might be a P1 issue since it affects an individual user’s access to a business application, but I'm not entirely sure.
GE
Gerald
1 year ago
Hmm, this looks like a tricky one. I'll need to think through the options carefully to make sure I understand the concepts of split-brain and HA configuration.
DO
Dominga
1 year ago
I'm a little confused by this question. I'm not totally familiar with all the cybersecurity terminology. I'll have to guess and hope for the best on this one.
DA
Dahlia
1 year ago
Hmm, I'm not totally sure about this one. I think it might have something to do with the way the menu is set up, but I'm not 100% certain. I'll have to think it through carefully.
AM
Ammie
1 year ago
I might be overthinking it, but I'm pretty sure address.transfer() has something to do with exceptions being thrown, which might mean option A is right.