Okta Certified Professional Exam - Topic 4 Question 47 Discussion

Actual exam question for Okta's Okta Certified Professional exam

Question #: 47
Topic #: 4

[All Okta Certified Professional Questions]

Is this an example of an Okta P1 level support ticket Issue?

Solution: An individual end user CANNOT access a business application

AYes

BNo

Show Suggested Answer

Suggested Answer: A

A service failure or severe degradation. Customer is unable to access any business resources or users are unable to access a critical business application

https://support.okta.com/help/s/article/Customer-Support-Ticket-Severity-Priority-Definition?language=en_US

by Kimberlie at Feb 28, 2023, 01:49 PM

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Myrtie

7 months ago

Are we sure this is a P1? Sounds like a stretch.

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Jacki

7 months ago

Totally agree, P1 all the way!

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Herminia

7 months ago

Wait, is this really a P1? Seems a bit extreme.

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Bette

8 months ago

I think it's more of a P2, not urgent enough.

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Jina

8 months ago

Definitely a P1 issue, can't access apps is critical!

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Filiberto

8 months ago

Based on what we studied, if it’s impacting business operations, it should be P1. I’d lean towards "Yes" for this question.

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Marjory

8 months ago

I feel like this is a tricky one. It seems urgent, but I wonder if it’s really a P1 or just a regular access issue.

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Magda

8 months ago

I remember a practice question that mentioned P1 tickets are critical, so this could fit, but I need to double-check the definitions.

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Gussie

8 months ago

I think this might be a P1 issue since it affects an individual user’s access to a business application, but I'm not entirely sure.

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Gerald

8 months ago

Hmm, this looks like a tricky one. I'll need to think through the options carefully to make sure I understand the concepts of split-brain and HA configuration.

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Dominga

8 months ago

I'm a little confused by this question. I'm not totally familiar with all the cybersecurity terminology. I'll have to guess and hope for the best on this one.

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Dahlia

8 months ago

Hmm, I'm not totally sure about this one. I think it might have something to do with the way the menu is set up, but I'm not 100% certain. I'll have to think it through carefully.

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Ammie

8 months ago

I might be overthinking it, but I'm pretty sure address.transfer() has something to do with exceptions being thrown, which might mean option A is right.

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