Okta Certified Professional Exam - Topic 2 Question 98 Discussion

Actual exam question for Okta's Okta Certified Professional exam

Question #: 98
Topic #: 2

[All Okta Certified Professional Questions]

Is this an example of an individual who can submit a case directly to Okta Support?

Solution: Okta Customer Advocacy Program member

AYes

BNo

Show Suggested Answer

Suggested Answer: A

You are thought leaders and IT pioneers, tackling complex challenges to securely and efficiently enable employees, customers, and partners to better serve your business.No one tells the Okta story better than you, our customers. With the Okta Customer Advocacy Program, you are recognized and rewarded for your advocacy efforts and provided future opportunities to network and share your stories and the role identity plays in transforming your organization.

https://www.okta.com/advocacy-program/

by Marge at Nov 23, 2025, 01:44 AM

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Abel

2 months ago

I vote A) Yes. They should have that privilege.

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Adolph

2 months ago

I lean towards B) No. Not all members can submit directly.

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Malika

2 months ago

I feel A) Yes is correct. They are part of the program.

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Darell

2 months ago

But what if they need to go through a rep? B) No might be right.

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Verona

3 months ago

I agree, A) Yes. They need support for their cases.

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Genevive

3 months ago

No way, I thought it was just for enterprise users.

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Jarod

3 months ago

Wait, really? I didn't know that was a thing.

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Asuncion

4 months ago

Yup, Customer Advocacy members have that privilege!

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Karrie

4 months ago

Definitely a yes, they can submit directly!

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Amber

4 months ago

Okta Support? More like Okta Ignore, am I right?

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Terry

4 months ago

Okta Customer Advocacy Program member? Sounds like a secret society of Okta enthusiasts.

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Kenneth

4 months ago

I believe the answer is B because I thought the program was more about feedback than direct support access.

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Ashleigh

4 months ago

I’m a bit confused. I thought only certain roles could submit cases, but I can't recall if advocacy members are included.

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Lashandra

5 months ago

I remember a practice question about support eligibility, and I feel like this is similar. I think the answer is A.

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Thaddeus

5 months ago

I think being part of the Okta Customer Advocacy Program means you can submit cases directly, but I'm not entirely sure.

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Long

5 months ago

I'm feeling confident about this one. The solution provided gives me a good clue to select the right answer.

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Frederic

5 months ago

This looks straightforward. If the question mentions the Okta Customer Advocacy Program, then the answer must be yes.

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Lashandra

5 months ago

I'm a bit confused on the difference between individual users and Okta Advocacy Program members. I'll have to review that before answering.

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Fannie

5 months ago

Yes, this is an example of an individual who can submit a case directly to Okta Support.

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Pamella

6 months ago

I think it's A) Yes. Advocacy members should have direct access.

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Ligia

6 months ago

No, this is not an example of an individual who can submit a case directly to Okta Support.

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Quinn

6 months ago

I thought only admins could do that?

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Malcom

6 months ago

Okay, I think I know the answer to this. Okta Customer Advocacy Program members can submit cases directly, right?

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Bronwyn

7 months ago

Hmm, this seems like a tricky one. I'll need to carefully read through the options and think about the key details.

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Trinidad

1 month ago

So, A is definitely the right choice!

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Francine

1 month ago

Yeah, only members can submit cases.

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Melvin

2 months ago

True, then it would be B, right?

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Luisa

2 months ago

But what if they're not a member?

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Rashida

6 months ago

I think it's A. They should be able to submit directly.

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