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Is this an example of an individual who can submit a case directly to Okta Support?
Solution: Okta Customer Advocacy Program member
Suggested Answer: A
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You are thought leaders and IT pioneers, tackling complex challenges to securely and efficiently enable employees, customers, and partners to better serve your business.No one tells the Okta story better than you, our customers. With the Okta Customer Advocacy Program, you are recognized and rewarded for your advocacy efforts and provided future opportunities to network and share your stories and the role identity plays in transforming your organization.
https://www.okta.com/advocacy-program/
29 comments · newest first
AB
Abel
6 months ago
I vote A) Yes. They should have that privilege.
AD
Adolph
7 months ago
I lean towards B) No. Not all members can submit directly.
MA
Malika
7 months ago
I feel A) Yes is correct. They are part of the program.
DA
Darell
7 months ago
But what if they need to go through a rep? B) No might be right.
VE
Verona
7 months ago
I agree, A) Yes. They need support for their cases.
GE
Genevive
7 months ago
No way, I thought it was just for enterprise users.
JA
Jarod
8 months ago
Wait, really? I didn't know that was a thing.
AS
Asuncion
8 months ago
Yup, Customer Advocacy members have that privilege!
KA
Karrie
8 months ago
Definitely a yes, they can submit directly!
AM
Amber
8 months ago
Okta Support? More like Okta Ignore, am I right?
TE
Terry
9 months ago
Okta Customer Advocacy Program member? Sounds like a secret society of Okta enthusiasts.
KE
Kenneth
9 months ago
I believe the answer is B because I thought the program was more about feedback than direct support access.
AS
Ashleigh
9 months ago
I’m a bit confused. I thought only certain roles could submit cases, but I can't recall if advocacy members are included.
LA
Lashandra
9 months ago
I remember a practice question about support eligibility, and I feel like this is similar. I think the answer is A.
TH
Thaddeus
9 months ago
I think being part of the Okta Customer Advocacy Program means you can submit cases directly, but I'm not entirely sure.
LO
Long
9 months ago
I'm feeling confident about this one. The solution provided gives me a good clue to select the right answer.
FR
Frederic
10 months ago
This looks straightforward. If the question mentions the Okta Customer Advocacy Program, then the answer must be yes.
LA
Lashandra
10 months ago
I'm a bit confused on the difference between individual users and Okta Advocacy Program members. I'll have to review that before answering.
FA
Fannie
10 months ago
Yes, this is an example of an individual who can submit a case directly to Okta Support.
PA
Pamella
10 months ago
I think it's A) Yes. Advocacy members should have direct access.
LI
Ligia
11 months ago
No, this is not an example of an individual who can submit a case directly to Okta Support.
QU
Quinn
11 months ago
I thought only admins could do that?
MA
Malcom
11 months ago
Okay, I think I know the answer to this. Okta Customer Advocacy Program members can submit cases directly, right?
BR
Bronwyn
11 months ago
Hmm, this seems like a tricky one. I'll need to carefully read through the options and think about the key details.
TR
Trinidad
6 months ago
So, A is definitely the right choice!
FR
Francine
6 months ago
Yeah, only members can submit cases.
ME
Melvin
6 months ago
True, then it would be B, right?
LU
Luisa
6 months ago
But what if they're not a member?
RA
Rashida
10 months ago
I think it's A. They should be able to submit directly.