Nutanix Exam NCP-US-6.5 Topic 3 Question 11 Discussion

Actual exam question for Nutanix's NCP-US-6.5 exam

Question #: 11
Topic #: 3

An administrator is upgrading Files from version 3.7 to 4.1 in the highly secured environment the pre-upgrade check fail with below error:

FileServer preupgrade check failed with cause (s) Sub task poll timed out

What initial troubleshooting step should the administrator take?

AExamine the failed tasks on the FSVMs

BCheck the there is enough disk space on FSVMs.

CVerify connectivity between the FSVMs.

DIncrease upgrades timeout from ecli

Show Suggested Answer

Suggested Answer: C

One of the possible causes of a failed pre-upgrade check for Files is network connectivity issues between the FSVMs. The administrator should verify that there are no firewall rules or network policies that block the communication between the FSVMs on ports 22 (SSH), 9440 (HTTPS), and 2009 (RPC). The administrator can use tools such as ping, traceroute, and telnet to test the connectivity between the FSVMs. Reference: Nutanix Support Portal - Troubleshooting Nutanix Files Upgrade Issues

by Rima at Dec 25, 2023, 02:03 PM

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