Nutanix NCP-CI-Azure Exam - Topic 1 Question 21 Discussion

Cloud Hardware Support: For issues related to cloud hardware, such as EC2 instances or VPC configurations, the responsible entity is typically the public cloud vendor.

Nutanix Responsibility: Nutanix manages the software layer and integration aspects of the NC2 service, but the underlying hardware support is managed by the cloud provider (e.g., AWS, Azure).

Support Process:

Public Cloud Vendor: Contact the public cloud vendor for issues directly related to the hardware, as they own and manage the physical infrastructure.

Nutanix: For software and configuration issues specific to the NC2 service, contact Nutanix support.

Conclusion: For cloud hardware-related support, the appropriate contact is the public cloud vendor.

Nutanix Support Guide

Azure Support Documentation