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Nutanix NCP-CI-Azure Exam - Topic 1 Question 21 Discussion

Which entity should be contacted for cloud hardware support (EC2 instances, VPC, etc) related to NC2?
B) Public Cloud Vendor
A) Nutanix
C) Partner
D) Internal IT Operations team

Nutanix NCP-CI-Azure Exam - Topic 1 Question 21 Discussion

Actual exam question for Nutanix's NCP-CI-Azure exam
Question #: 21
Topic #: 1
[All NCP-CI-Azure Questions]

Which entity should be contacted for cloud hardware support (EC2 instances, VPC, etc) related to NC2?

Show Suggested Answer Hide Answer
Suggested Answer: B

Cloud Hardware Support: For issues related to cloud hardware, such as EC2 instances or VPC configurations, the responsible entity is typically the public cloud vendor.

Nutanix Responsibility: Nutanix manages the software layer and integration aspects of the NC2 service, but the underlying hardware support is managed by the cloud provider (e.g., AWS, Azure).

Support Process:

Public Cloud Vendor: Contact the public cloud vendor for issues directly related to the hardware, as they own and manage the physical infrastructure.

Nutanix: For software and configuration issues specific to the NC2 service, contact Nutanix support.

Conclusion: For cloud hardware-related support, the appropriate contact is the public cloud vendor.


Nutanix Support Guide

Azure Support Documentation

by Ryann at Mar 05, 2026, 10:15 PM

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Franchesca
2 hours ago
I agree, but A) Nutanix could help with specific hardware questions.
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Tijuana
5 days ago
I think B) Public Cloud Vendor is the best choice. They handle EC2 issues directly.
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Olive
10 days ago
Not sure about this... I thought we had to go through our partners for support.
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Tegan
16 days ago
Wait, is it really just the vendor? What about partners?
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Cherrie
2 months ago
I’d go with D) Internal IT Operations team. They know our setup best.
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Precious
2 months ago
I think it’s A) Nutanix, right?
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Tamra
2 months ago
Definitely B) Public Cloud Vendor. They handle EC2 issues.
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Stefanie
3 months ago
Not sure about this... I thought we had to go through our partners for support.
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Stephen
3 months ago
Wait, is it really just the vendor? What about partners?
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Haley
3 months ago
I’d go with D) Internal IT Operations team. They know our setup best.
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Taryn
3 months ago
I think it’s A) Nutanix, right?
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Cyril
3 months ago
Definitely B) Public Cloud Vendor. They handle EC2 issues.
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Dorthy
3 months ago
I feel like we went over this in class, and the public cloud vendor is usually the first point of contact for cloud services like EC2. So, I’m leaning towards B.
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Bobbye
4 months ago
I’m a bit confused; I thought we would contact the partner for support in some cases, but I can’t recall if that applies here.
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Annelle
4 months ago
I remember a practice question about support channels, and I think we discussed that internal teams usually handle on-prem issues, so maybe D) Internal IT Operations team is less likely.
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Becky
4 months ago
I think the answer might be B) Public Cloud Vendor, but I'm not entirely sure if Nutanix could also be involved.
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