Hmm, let me think this through. iBGP is used internally, eBGP is used externally. Since this is between ASBR1 and ASBR2, which are in different ASes, the answer must be eBGP.
I'm pretty confident the answer is eBGP. The question specifically mentions it's an inter-AS model, so the routing protocol used between the ASBRs would be eBGP.
Okay, I know iBGP is used for routing within an AS, and eBGP is used for routing between ASes. Since this is an inter-AS model, I think the answer is eBGP.
This is a good opportunity to showcase my knowledge of the Dynamics 365 suite. I'm pretty sure Dynamics 365 Customer Service and Omnichannel for Customer Service will be part of the solution, but I'll need to double-check the other options to make sure I have the best recommendation.
Okay, let's think this through. The key here is to recommend approaches that will handle the peak session volume issues they're having with the legacy system. I'd go with A and D - the performance/load testing and server optimization. That should give us a good starting point to address the problem.
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