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NetSuite Exam SuiteFoundation Topic 7 Question 36 Discussion

Actual exam question for NetSuite's SuiteFoundation exam
Question #: 36
Topic #: 7
[All SuiteFoundation Questions]

What is the purpose of checking the Internal Only check box on a Case Form?

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Suggested Answer: A

by Pete at Feb 03, 2023, 11:58 AM

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Cassie
2 months ago
The 'Internal Only' checkbox sounds like it's there to make sure the support rep's rants and ramblings don't get emailed to the poor customer. Gotta keep that internal drama under wraps, am I right?
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Alline
9 days ago
D) To hide the comments in the Reply window from everyone except the assigned Support Rep
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Lili
11 days ago
B) To limit the view of comments to the Contact who filed the Case
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Margret
20 days ago
A) To prevent comments in the Reply window from being emailed
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Yolando
2 months ago
Hmm, the 'Internal Only' part makes me think it's to limit the view, not to hide them completely. But I could be wrong, best to play it safe and go with option B.
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Linn
2 months ago
Duh, it's to stop the comments from being emailed. Why else would it be called 'Internal Only'? These options are too easy, I'm gonna ace this exam!
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Diane
2 days ago
D) To hide the comments in the Reply window from everyone except the assigned Support Rep
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Zana
4 days ago
B) To limit the view of comments to the Contact who filed the Case
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Shenika
5 days ago
A) To prevent comments in the Reply window from being emailed
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Reynalda
8 days ago
Good luck with your exam! You got this!
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Ronnie
9 days ago
D) To hide the comments in the Reply window from everyone except the assigned Support Rep
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Bobbye
15 days ago
B) To limit the view of comments to the Contact who filed the Case
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Billye
19 days ago
A) To prevent comments in the Reply window from being emailed
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Esteban
2 months ago
I'm not sure, but it could also be to prevent comments from being emailed out.
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Jordan
2 months ago
I agree with Luann. It makes sense to limit who can see the comments on the Case Form.
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Trinidad
2 months ago
The Internal Only checkbox is clearly meant to prevent the comments from being emailed. I don't understand why anyone would think it's to limit the view or hide the comments from everyone except the rep.
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Gilma
1 months ago
D) To hide the comments in the Reply window from everyone except the assigned Support Rep
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Nenita
1 months ago
C) To email the comments in the Reply window to copied employees
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Muriel
1 months ago
B) To limit the view of comments to the Contact who filed the Case
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Anna
2 months ago
A) To prevent comments in the Reply window from being emailed
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Luann
3 months ago
I think the purpose is to hide comments from everyone except the assigned Support Rep.
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