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Netskope NSK300 Exam - Topic 2 Question 25 Discussion

Your Netskope Client tunnel has connected to Netskope; however, the user is not receiving any steering or client configuration updates What would cause this issue?
A) The client is unable to establish communication to add-on-[tenantl.goskope.com.
B) The client is unable to establish communication to gateway-(tenant|.goskope.com.
C) The Netskope Client service is not running.
D) An invalid steering exception was created in the tenant

Netskope NSK300 Exam - Topic 2 Question 25 Discussion

Actual exam question for Netskope's NSK300 exam
Question #: 25
Topic #: 2
[All NSK300 Questions]

Your Netskope Client tunnel has connected to Netskope; however, the user is not receiving any steering or client configuration updates What would cause this issue?

Show Suggested Answer Hide Answer
Suggested Answer: A

When verifying that Google Drive traffic is being tunneled to Netskope using Chrome and the Netskope Client, you would expect to see log entries indicating that the traffic is being directed through Netskope's proxy. Specifically, Option A is correct as it shows the process ''google drive'' being tunneled to nsProxy. The log entry for Option A indicates that a TLS tunneling flow from a local address and process (Google Drive) is being directed to a host (play.googleapis.com) and then to Netskope's proxy (nsProxy). This is consistent with how Netskope tunnels specified traffic for security and policy enforcement1.


by Herminia at Jan 09, 2025, 09:25 PM

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Arlene
7 months ago
Not sure about all this, but it feels like there’s more to it.
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Raul
8 months ago
I disagree, it’s probably A. The client needs to reach the add-on first.
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Moon
8 months ago
Wait, an invalid steering exception? That’s surprising!
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Willow
8 months ago
I think it could also be C. If the service isn't running, nothing will work.
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Fannie
8 months ago
Definitely sounds like option B to me.
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Luisa
9 months ago
I feel like I read that communication issues with add-on services could lead to this, so maybe option A is worth considering as well.
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Brynn
9 months ago
I practiced a question similar to this, and I think steering exceptions can mess things up too. Could option D be a possibility?
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Tran
9 months ago
I'm not entirely sure, but I think if the client service isn't running, that could definitely cause issues like this. Option C might be it.
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Meaghan
9 months ago
I remember something about the client needing to communicate with the gateway, so maybe option B is the right choice?
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Graham
9 months ago
This looks straightforward to me. If the client can't connect to the Netskope servers, then it won't receive any updates. I'm going with option B.
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Leeann
9 months ago
I'm a bit confused by the wording of the question. Does "steering or client configuration updates" mean the same thing? I'll need to make sure I understand the issue before I can choose the right answer.
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Lovetta
9 months ago
Okay, let's see. I'm pretty sure it's got something to do with the client's communication to the Netskope servers. I'll focus on options A and B.
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Tonette
9 months ago
Hmm, this seems like a tricky one. I'll need to carefully consider the possible causes and think through the troubleshooting steps.
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Tammy
1 year ago
Wait, is the tenant supposed to be in the URL or not? I'm getting a bit confused here. Maybe I should have paid more attention in my Netskope training.
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Marylin
1 year ago
D) An invalid steering exception was created in the tenant
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Skye
1 year ago
C) The Netskope Client service is not running.
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Lonny
1 year ago
B) The client is unable to establish communication to gateway-(tenant|.goskope.com.
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Vincent
1 year ago
A) The client is unable to establish communication to add-on-[tenantl.goskope.com.
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Santos
1 year ago
Ha! An invalid steering exception? What kind of fancy-pants problem is that? I'm just going to go with B and call it a day.
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Diane
1 year ago
User 2: User 2: I'm just going to go with B and call it a day.
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Eulah
1 year ago
User 1: Ha! An invalid steering exception? What kind of fancy-pants problem is that?
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Jamal
1 year ago
Hmm, I'm not sure about this one. Maybe the Netskope Client service is not running? That's what option C suggests.
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Nan
1 year ago
Heike: Yes, let's check that first.
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Josphine
1 year ago
User 3: Should we check if the service is running?
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Heike
1 year ago
User 2: That could be the issue. Option C mentions that.
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Carmen
1 year ago
User2: Yeah, that could be the issue according to option C.
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Sharika
1 year ago
User1: Maybe the Netskope Client service is not running?
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Maile
1 year ago
User 1: Maybe the Netskope Client service is not running?
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Chantell
1 year ago
I believe option D could also be a reason, if an invalid steering exception was created in the tenant.
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Stephanie
1 year ago
I agree with Crissy, option B seems like a possible cause for the problem.
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Paul
1 year ago
I think the correct answer is B. The client is unable to establish communication to gateway-(tenant|.goskope.com. This seems to be the most logical explanation for the issue.
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Crissy
1 year ago
I think the issue might be with option B, the client not being able to establish communication to gateway-(tenant|.goskope.com.
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