NetApp NS0-184 Exam - Topic 7 Question 30 Discussion

Actual exam question for NetApp's NS0-184 exam

Question #: 30
Topic #: 7

Click the Exhibit button.

After installation of a new ONTAP cluster, you experience a problem. You successfully create a support case on the NetApp Support site. The customer asks you how to view the status of the case.

Referring to the exhibit, which two steps would allow the customer to accomplish this task? (Choose two.)

AOpen https://support.netapp.com, using the partner credentials.

BOpen https://support.netapp.com, using the customer credentials.

COpen My Cases, and select the 41747189 case number.

DOpen My Cases, and select Create a Case.

Show Suggested Answer

Suggested Answer: A, C

by Virgie at Jul 30, 2023, 04:30 AM

Limited Time Offer

25%

Off

Get Premium NS0-184 Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel

Barbra

6 months ago

Isn't there a way to track cases without logging in?

upvoted 0 times

...

Shaniqua

6 months ago

I thought you had to use customer credentials only.

upvoted 0 times

...

Leontine

7 months ago

Wait, can you really use partner credentials? Seems off.

upvoted 0 times

...

Linette

7 months ago

Definitely B and C! That's how I do it.

upvoted 0 times

...

Janey

7 months ago

You can check the case status using customer credentials.

upvoted 0 times

...

Julian

7 months ago

I’m confused about the credentials part. Should they use partner credentials or customer credentials? I feel like I need to review that section again.

upvoted 0 times

...

Juan

7 months ago

I'm not entirely sure, but I think they should go to "My Cases" first. So, maybe C is definitely one of the answers?

upvoted 0 times

...

Laquita

8 months ago

I remember practicing a question about checking case statuses, and I feel like we had to select the case number after logging in. Could it be A and C?

upvoted 0 times

...

Linwood

8 months ago

I think the customer needs to use their own credentials to access the case, so maybe option B is correct?

upvoted 0 times

...

Gretchen

8 months ago

I've done something similar before, so I'm feeling pretty confident about this. The key is to use the -o keysource option to point to the raw key file.

upvoted 0 times

...

Jacquline

8 months ago

Hmm, this seems like a tricky one. I'll need to carefully analyze the options and think through the appropriate first steps for an insider threat incident.

upvoted 0 times

...

Candra

8 months ago

Hmm, I'm a bit unsure about this one. I know there's a distinction between realized and unrealized, but I can't quite remember which one is recognized for tax purposes. I'll have to review my notes.

upvoted 0 times

...

Stevie

1 year ago

Personally, I'd go with B and C. Unless the customer is a partner, they won't be able to use the partner credentials.

upvoted 0 times

Leonardo

11 months ago

Agreed, using the customer credentials and selecting the case number should work.

upvoted 0 times

...

Nathalie

1 year ago

I think you're right. B and C seem like the best options.

upvoted 0 times

...

Albina

1 year ago

Ha! I bet the customer is going to try D and get so confused. 'Create a case? I already did that!'

upvoted 0 times

Polly

11 months ago

C) Open My Cases, and select the 41747189 case number.

upvoted 0 times

...

Raina

11 months ago

Customer: I think I should use my customer credentials.

upvoted 0 times

...

Esteban

11 months ago

B) Open https://support.netapp.com, using the customer credentials.

upvoted 0 times

...

Tricia

12 months ago

A) Open https://support.netapp.com, using the partner credentials.

upvoted 0 times

...

Reena

12 months ago

Support: You're welcome. Let me know if you need any more help.

upvoted 0 times

...

Lea

1 year ago

Customer: Oh, I see. Thanks for clarifying.

upvoted 0 times

...

Kayleigh

1 year ago

Support: No, you should open 'My Cases' and select the case number.

upvoted 0 times

...

Shaunna

1 year ago

Customer: I think I should click on 'Create a Case'.

upvoted 0 times

...

Madalyn

1 year ago

I think A and C are the way to go. You need to use the partner credentials to access the support site, and then find your specific case.

upvoted 0 times

Golda

1 year ago

C) Open My Cases, and select the 41747189 case number.

upvoted 0 times

...

Vinnie

1 year ago

A) Open https://support.netapp.com, using the partner credentials.

upvoted 0 times

...

Leontine

1 year ago

C and B seem like the right steps to me. I mean, you need to access your own cases, not someone else's, right?

upvoted 0 times

Paulina

12 months ago

D) Open My Cases, and select Create a Case.

upvoted 0 times

...

Cammy

1 year ago

C) Open My Cases, and select the 41747189 case number.

upvoted 0 times

...

Willodean

1 year ago

B) Open https://support.netapp.com, using the customer credentials.

upvoted 0 times

...

Ahmed

1 year ago

A) Open https://support.netapp.com, using the partner credentials.

upvoted 0 times

...

Blondell

1 year ago

Actually, I think both A) and C) could be correct. A) for logging in and C) for viewing the specific case.

upvoted 0 times

...

Fatima

1 year ago

I disagree, I believe the correct answers are C) Open My Cases, and select the 41747189 case number.

upvoted 0 times

...

Blondell

1 year ago

I think the answer is A) Open https://support.netapp.com, using the partner credentials.

upvoted 0 times

...