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NetApp Exam NS0-184 Topic 7 Question 30 Discussion

Actual exam question for NetApp's NS0-184 exam
Question #: 30
Topic #: 7
[All NS0-184 Questions]

Click the Exhibit button.

After installation of a new ONTAP cluster, you experience a problem. You successfully create a support case on the NetApp Support site. The customer asks you how to view the status of the case.

Referring to the exhibit, which two steps would allow the customer to accomplish this task? (Choose two.)

Show Suggested Answer Hide Answer
Suggested Answer: A, C

by Virgie at Jul 30, 2023, 04:30 AM

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Stevie
1 months ago
Personally, I'd go with B and C. Unless the customer is a partner, they won't be able to use the partner credentials.
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Nathalie
29 days ago
I think you're right. B and C seem like the best options.
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Albina
2 months ago
Ha! I bet the customer is going to try D and get so confused. 'Create a case? I already did that!'
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Tricia
5 days ago
A) Open https://support.netapp.com, using the partner credentials.
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Reena
9 days ago
Support: You're welcome. Let me know if you need any more help.
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Lea
22 days ago
Customer: Oh, I see. Thanks for clarifying.
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Kayleigh
28 days ago
Support: No, you should open 'My Cases' and select the case number.
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Shaunna
1 months ago
Customer: I think I should click on 'Create a Case'.
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Madalyn
2 months ago
I think A and C are the way to go. You need to use the partner credentials to access the support site, and then find your specific case.
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Golda
1 months ago
C) Open My Cases, and select the 41747189 case number.
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Vinnie
2 months ago
A) Open https://support.netapp.com, using the partner credentials.
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Leontine
2 months ago
C and B seem like the right steps to me. I mean, you need to access your own cases, not someone else's, right?
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Paulina
15 days ago
D) Open My Cases, and select Create a Case.
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Cammy
21 days ago
C) Open My Cases, and select the 41747189 case number.
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Willodean
1 months ago
B) Open https://support.netapp.com, using the customer credentials.
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Ahmed
2 months ago
A) Open https://support.netapp.com, using the partner credentials.
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Blondell
2 months ago
Actually, I think both A) and C) could be correct. A) for logging in and C) for viewing the specific case.
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Fatima
2 months ago
I disagree, I believe the correct answers are C) Open My Cases, and select the 41747189 case number.
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Blondell
3 months ago
I think the answer is A) Open https://support.netapp.com, using the partner credentials.
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