NetApp NS0-184 Exam - Topic 7 Question 30 Discussion

Actual exam question for NetApp's NS0-184 exam

Question #: 30
Topic #: 7

Click the Exhibit button.

After installation of a new ONTAP cluster, you experience a problem. You successfully create a support case on the NetApp Support site. The customer asks you how to view the status of the case.

Referring to the exhibit, which two steps would allow the customer to accomplish this task? (Choose two.)

AOpen https://support.netapp.com, using the partner credentials.

BOpen https://support.netapp.com, using the customer credentials.

COpen My Cases, and select the 41747189 case number.

DOpen My Cases, and select Create a Case.

Show Suggested Answer

Suggested Answer: A, C

by Virgie at Jul 30, 2023, 04:30 AM

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Barbra

3 months ago

Isn't there a way to track cases without logging in?

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Shaniqua

3 months ago

I thought you had to use customer credentials only.

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Leontine

4 months ago

Wait, can you really use partner credentials? Seems off.

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Linette

4 months ago

Definitely B and C! That's how I do it.

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Janey

4 months ago

You can check the case status using customer credentials.

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Julian

4 months ago

I’m confused about the credentials part. Should they use partner credentials or customer credentials? I feel like I need to review that section again.

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Juan

4 months ago

I'm not entirely sure, but I think they should go to "My Cases" first. So, maybe C is definitely one of the answers?

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Laquita

5 months ago

I remember practicing a question about checking case statuses, and I feel like we had to select the case number after logging in. Could it be A and C?

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Linwood

5 months ago

I think the customer needs to use their own credentials to access the case, so maybe option B is correct?

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Gretchen

5 months ago

I've done something similar before, so I'm feeling pretty confident about this. The key is to use the -o keysource option to point to the raw key file.

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Jacquline

5 months ago

Hmm, this seems like a tricky one. I'll need to carefully analyze the options and think through the appropriate first steps for an insider threat incident.

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Candra

5 months ago

Hmm, I'm a bit unsure about this one. I know there's a distinction between realized and unrealized, but I can't quite remember which one is recognized for tax purposes. I'll have to review my notes.

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Stevie

10 months ago

Personally, I'd go with B and C. Unless the customer is a partner, they won't be able to use the partner credentials.

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Leonardo

8 months ago

Agreed, using the customer credentials and selecting the case number should work.

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Nathalie

9 months ago

I think you're right. B and C seem like the best options.

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Albina

10 months ago

Ha! I bet the customer is going to try D and get so confused. 'Create a case? I already did that!'

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Polly

8 months ago

C) Open My Cases, and select the 41747189 case number.

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Raina

8 months ago

Customer: I think I should use my customer credentials.

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Esteban

8 months ago

B) Open https://support.netapp.com, using the customer credentials.

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Tricia

9 months ago

A) Open https://support.netapp.com, using the partner credentials.

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Reena

9 months ago

Support: You're welcome. Let me know if you need any more help.

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Lea

9 months ago

Customer: Oh, I see. Thanks for clarifying.

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Kayleigh

9 months ago

Support: No, you should open 'My Cases' and select the case number.

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Shaunna

10 months ago

Customer: I think I should click on 'Create a Case'.

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Madalyn

11 months ago

I think A and C are the way to go. You need to use the partner credentials to access the support site, and then find your specific case.

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Golda

10 months ago

C) Open My Cases, and select the 41747189 case number.

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Vinnie

10 months ago

A) Open https://support.netapp.com, using the partner credentials.

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Leontine

11 months ago

C and B seem like the right steps to me. I mean, you need to access your own cases, not someone else's, right?

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Paulina

9 months ago

D) Open My Cases, and select Create a Case.

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Cammy

9 months ago

C) Open My Cases, and select the 41747189 case number.

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Willodean

10 months ago

B) Open https://support.netapp.com, using the customer credentials.

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Ahmed

10 months ago

A) Open https://support.netapp.com, using the partner credentials.

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Blondell

11 months ago

Actually, I think both A) and C) could be correct. A) for logging in and C) for viewing the specific case.

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Fatima

11 months ago

I disagree, I believe the correct answers are C) Open My Cases, and select the 41747189 case number.

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Blondell

11 months ago

I think the answer is A) Open https://support.netapp.com, using the partner credentials.

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