The answer has to be B. I mean, what else would you call an 'evolutionary roadmap' for organizational processes? Capability Maturity Model is the obvious choice here.
Hmm, this is a tricky one. I'm going to go with D) People Capability Maturity Model. It seems to focus on the people aspect of organizational processes.
I think the correct answer is B) Capability Maturity Model. It seems to fit the description of an evolutionary roadmap for implementing vital practices in organizational processes.
Margarett
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