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NCMA CPCM Exam - Topic 1 Question 7 Discussion

Posted by Tyra on May 03, 2022 at 08:57 PM

Post-sale is the process of identifying business opportunities, determining customer needs and plans, and evaluating the competitive environment.

Suggested Answer: B

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15 comments · newest first
BE
Bette 11 months ago
I thought it was just about customer support after the sale.
JE
Jesusita 12 months ago
Wait, is that really what post-sale means?
EL
Elise 12 months ago
Sounds right to me, post-sale is crucial!
LE
Leonora 12 months ago
I disagree, that's more of a pre-sale thing.
SH
Sharee 1 year ago
That's definitely true!
LA
Lavera 1 year ago
I thought post-sale was more focused on customer feedback rather than evaluating competition. This one's tricky!
SU
Sueann 1 year ago
I feel like this statement is true, but I might be mixing it up with pre-sale strategies.
KE
Kendra 1 year ago
I remember a practice question that mentioned post-sale activities, and it definitely involved identifying business opportunities.
LE
Leonida 1 year ago
I think post-sale is about understanding customer needs, but I'm not sure if it includes evaluating the competitive environment.
DE
Desmond 1 year ago
I think the answer is A. tmp_name seems like the most likely key for the provisional file name.
AD
Adell 1 year ago
Hmm, I'm not sure about this one. I'll need to think it through carefully to make sure I understand the different support states and transitions.
NI
Nicolette 1 year ago
Okay, I've got this. The SLAs with suppliers need to be aligned with the SLAs you have in place with your customers. That way everything is consistent and you can meet your customer commitments.
SA
Sanjuana 1 year ago
I remember discussing how sub-processes work, but I'm not sure if they count towards the robot licenses.
TA
Tanja 1 year ago
I think I need to figure out the hourly rate for the administrators and how that breaks down with the total hours they work in a year.
TY
Tyra 1 year ago
I'm a bit unsure about this one. The wording of the options is pretty technical, so I'll need to take my time and make sure I understand what each one is asking.
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