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Microsoft MS-721 Exam Questions

Exam Name: Collaboration Communications Systems Engineer
Exam Code: MS-721
Related Certification(s):
  • Microsoft 365 Certifications
  • Microsoft Teams Voice Engineer Expert Certifications
Certification Provider: Microsoft
Actual Exam Duration: 100 Minutes
Number of MS-721 practice questions in our database: 243 (updated: Aug. 11, 2025)
Expected MS-721 Exam Topics, as suggested by Microsoft :
  • Topic 1: Plan and design collaboration communications systems: This domain covers how to plan and design Teams meeting policies and settings, plan and design Teams Phone and PSTN connectivity, plan and design Teams-certified device solutions, and prepare the network for Teams.
  • Topic 2: Configure and manage Teams meetings, webinars, and town halls: In this domain, managing meeting policies including policy packages and group policy assignments are focused. More topics include configuring meeting settings, and avatars for Teams meetings, configure Microsoft Mesh meetings in Microsoft Teams, configure and manage audio conferencing, configure and manage Teams webinars, and configure and manage Teams Town halls.
  • Topic 3: Configure and manage Teams Phone: This domain covers how to configure Teams Phone policies, dial plans, calling policies, call park policies, caller ID policies, IP Phone policies, and mobility policies. Moreover, it also covers configuring auto attendants and call queues, configure dynamic emergency calling, and configuring dynamic emergency calling, configuring and managing calling features for Teams Phone, and configuring and managing calling features for Teams Phone.
  • Topic 4: Configure and manage Teams Rooms and devices: This section covers how to manage and maintain Teams Rooms and devices, device settings, local network settings, and device updates. it also covers how to configure and manage Teams Android devices and manage Teams Windows devices in addition to optional features for Teams Rooms and devices.
Disscuss Microsoft MS-721 Topics, Questions or Ask Anything Related

Willard

2 months ago
Huge thanks to Pass4Success! Their materials were spot-on for the Collab Comms Systems Engineer exam.
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Fannie

4 months ago
The exam was challenging, but Pass4Success made all the difference. Passed and certified now!
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Samira

5 months ago
Pass4Success made studying efficient. Passed the MS cert exam in record time!
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Lucina

6 months ago
Impressed by how closely Pass4Success questions matched the actual exam. Definitely helped me pass!
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Felix

7 months ago
Thanks to Pass4Success, I felt well-prepared for the Collaboration Comms exam. Passed with flying colors!
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Barrie

7 months ago
Just passed the Microsoft Collaboration Communications Systems Engineer exam! The Pass4Success practice questions were a great help. One question that stumped me was about managing and setting up Teams Rooms and Devices, specifically the configuration of room controls. Despite my uncertainty, I succeeded.
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Danica

8 months ago
Pass4Success really came through. Their practice tests were key to my success!
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Quentin

8 months ago
I passed the Microsoft Collaboration Communications Systems Engineer exam, and the Pass4Success practice questions played a big role. There was a question on configuring and managing Teams Phone, asking about the process for porting phone numbers. I was a bit uncertain, but I still passed.
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Ming

8 months ago
Thrilled to have passed the Microsoft Collaboration Communications Systems Engineer exam. The Pass4Success practice questions were invaluable. One question I found tricky was about planning and designing collaboration communications systems, especially the considerations for hybrid work environments. I wasn't entirely sure, but I made it through.
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Antonio

9 months ago
Aced the Microsoft Certified exam! Pass4Success's materials were a lifesaver.
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Gregoria

9 months ago
I successfully passed the Microsoft Collaboration Communications Systems Engineer exam, and the Pass4Success practice questions were very useful. A question that puzzled me was about managing and setting up Teams Rooms and Devices, particularly the integration with third-party AV systems. Despite my doubts, I passed.
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Tyisha

9 months ago
Excited to announce that I passed the Microsoft Collaboration Communications Systems Engineer exam. The Pass4Success practice questions were a lifesaver. One question that caught me off guard was about configuring and managing Teams Phone, specifically the steps to set up call queues. Even though I was unsure, I still passed.
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Tiara

10 months ago
Couldn't have passed without Pass4Success. Their exam questions were so relevant!
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Rutha

10 months ago
I passed the Microsoft Collaboration Communications Systems Engineer exam, thanks to the Pass4Success practice questions. There was a challenging question on planning and designing collaboration communications systems, asking about the considerations for network bandwidth. I wasn't completely confident, but I managed to pass.
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Devorah

10 months ago
Happy to share that I passed the Microsoft Collaboration Communications Systems Engineer exam. The Pass4Success practice questions were spot on. One question that stumped me was about setting up Teams Rooms and Devices, particularly the requirements for deploying Teams Panels. Despite my uncertainty, I succeeded.
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Alonso

11 months ago
Whew, that exam was tough! Grateful for Pass4Success helping me prepare in such a short time.
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Leonida

11 months ago
Just cleared the Microsoft Collaboration Communications Systems Engineer exam! The Pass4Success practice questions were a great resource. There was a tricky question on managing Teams Phone, asking about the best practices for configuring emergency calling. I was a bit unsure, but I still made it through.
upvoted 0 times
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Nan

11 months ago
I recently passed the Microsoft Collaboration Communications Systems Engineer exam, and I must say, the Pass4Success practice questions were incredibly helpful. One question I remember was about configuring Teams Rooms and devices, specifically how to set up a Teams Room with multiple displays. I wasn't entirely sure about the correct sequence of steps, but I managed to pass the exam!
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Markus

11 months ago
Overall, the exam was challenging but fair. Focus on hands-on experience with Teams administration and stay up-to-date with the latest features.
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Jestine

12 months ago
Just passed the MS Collaboration Comms Systems Engineer exam! Thanks Pass4Success for the spot-on practice questions!
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Bulah

12 months ago
Passed the exam with flying colors! Focus on Teams migration and coexistence strategies. You might encounter questions on planning hybrid deployments. Make sure you understand the steps for migrating from Skype for Business to Teams. Pass4Success's exam questions were invaluable for my quick preparation.
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Aleisha

12 months ago
Passing the Microsoft Collaboration Communications Systems Engineer exam was a great achievement for me, and I owe a part of my success to Pass4Success practice questions. The exam covered topics such as planning and designing Teams Phone and PSTN connectivity, as well as preparing the network for Teams. One question that I found particularly challenging was related to identifying the licensing requirements to enable Teams Phone for shared devices and Teams resource accounts. Despite my initial uncertainty, I managed to pass the exam.
upvoted 0 times
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Emilio

1 years ago
My exam experience for the Microsoft Collaboration Communications Systems Engineer exam was successful, thanks to the practice questions provided by Pass4Success. The exam focused on planning for PSTN audio conferencing, including licensing requirements for Teams Phone, PSTN connectivity, and network analysis using the Microsoft Teams Network Assessment Tool. One question that challenged me was related to recommending a room configuration based on customer and business needs. Despite my uncertainty, I was able to pass the exam.
upvoted 0 times
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Nu

1 years ago
Successfully completed the exam! A crucial area was Teams security and compliance. Be ready for scenarios on configuring sensitivity labels and retention policies. Understand how to implement information barriers in Teams. Pass4Success really helped me prepare efficiently.
upvoted 0 times
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Adelina

1 years ago
I recently passed the Microsoft Collaboration Communications Systems Engineer exam with the help of Pass4Success practice questions. The exam covered topics such as planning and designing Teams meeting policies and settings, PSTN connectivity, and network readiness for Teams. One question that stood out to me was related to selecting the appropriate Teams-certified device solutions for a specific business scenario. Despite being unsure of the answer, I managed to pass the exam.
upvoted 0 times
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Shantell

1 years ago
Just passed the Microsoft Certified: Collaboration Communications Systems Engineer exam! One key topic was Teams voice routing. Expect questions on configuring dial plans and voice policies. Study the different components of Direct Routing thoroughly. Thanks to Pass4Success for the spot-on practice questions!
upvoted 0 times
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Andrew

1 years ago
Wow, that exam was tough! But Pass4Success materials were a lifesaver. Passed with flying colors. Couldn't have done it without you!
upvoted 0 times
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Cordelia

1 years ago
Just became MS Certified in Collab Comms! Pass4Success, your exam questions were spot-on. Thanks for helping me prepare so quickly!
upvoted 0 times
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Jesusa

1 years ago
Success! MS Certified in Collaboration Comms Systems Engineering. Pass4Success, your questions were incredibly relevant. Thank you for the efficient prep!
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Viola

1 years ago
Aced the MS Collab Comms exam! Pass4Success, your practice tests were on point. Grateful for the time-saving, targeted preparation.
upvoted 0 times
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Kristel

1 years ago
Just passed the MS Collaboration Comms Systems Engineer exam! Thanks Pass4Success for the spot-on practice questions. Saved me weeks of prep time!
upvoted 0 times
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Free Microsoft MS-721 Exam Actual Questions

Note: Premium Questions for MS-721 were last updated On Aug. 11, 2025 (see below)

Question #1

You have a Microsoft Teams Phone deployment.

You are deploying Direct Routing.

All users have a SIP URI in the format of user@contoso.com. The Session Border Controller (SBC) is named sbc.voice.contoso.com.

When troubleshooting errors on the SBC, you receive the warning shown in the following exhibit.

What is a possible cause of the issue?

Reveal Solution Hide Solution
Question #2

You need to change the meeting entry notifications to play a tone instead of each attendee's recorded name.

What should you configure in the Microsoft Teams admin center?

Reveal Solution Hide Solution
Question #3

You have a Microsoft Teams Phone deployment.

You need to implement Local Media Optimization for Direct Routing users at a site.

Users at the site frequently perform the following actions:

Park calls.

Place calls on hold.

Transfer calls to other users.

Escalate calls to conference calls

.

Which action will be affected by implementing Local Media Optimization?

A- Park calls.

Reveal Solution Hide Solution
Question #4

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen.

Your company uses Microsoft Teams Calling Plans.

The company acquires a small development team. Currently, users on the team have their own direct inward dial (DID) numbers that have PSTN capabilities.

You migrate the users to Teams.

You need to ensure that the users have phone numbers.

Solution: From the Microsoft Teams admin center, you place a new order for service numbers.

Does this meet the goal?

Reveal Solution Hide Solution
Question #5

You have an analog phone system.

You plan to migrate to Microsoft Teams Phone.

You need to recommend devices for common area phones that any user can use. The solution must meet the following requirements;

* Can access the Teams directory for dial by name.

* Can be administered remotely.

* Can place and pick up calls.

* Support hot desking.

* Minimize costs.

Which type of devices should you recommend?

Reveal Solution Hide Solution
Correct Answer: C


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