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Microsoft MS-220 Exam
- Topic 1: Determine which rules are triggered when an email arrives at a user?s inbox/ Troubleshoot DNS-related mail flow issues
- Topic 2: Troubleshoot messages that are categorized as false positive or false negative/ Determine whether the sender SPF DMARC and DKIM records are valid
- Topic 3: Troubleshoot Exchange Online configuration issues/ read and analyze SMTP protocol logs for hybrid deployments and third-party systems
- Topic 4: Determine whether a transport rule or conditional routing rule is affecting mail flow/ Troubleshoot free/busy issues for hybrid deployments
- Topic 5: Troubleshoot issues with messages that are not encrypted or decrypted as expected/ Troubleshoot issues related to mail flow for hybrid deployments
- Topic 6: Troubleshoot bulk actions including email creation, moves, modifications, and deletion/ Determine when to restore or recover an inactive mailbox
- Topic 7: Review and interpret Messaging Records Management (MRM) mailbox diagnostics logs/ Review the Allow Blocked Quarantine (ABQ) list to identify blocked or quarantined devices
- Topic 8: Troubleshoot Outlook continuously asking for Exchange Online password/ Troubleshoot issues synchronizing remote recipient attributes with Exchange Online
- Topic 9: Interpret and troubleshoot validation errors encountered during object provisioning/ Troubleshoot issues publishing and accessing calendars shared with external users
- Topic 10: Review and interpret ActiveSync logs to troubleshoot Outlook Sync EAS connection issues/ Review mobile devices statistics to confirm the reason for a block
- Topic 11: Review and interpret message trace results and policies associated with those results/ Troubleshoot Exchange Online access to public folders
- Topic 12: Troubleshoot domain setup and configuration issues/ Troubleshoot issues where mail destined for one tenant is incorrectly routed to another tenant
- Topic 13: Describe how to obtain Outlook client configuration information/ Interpret message properties used by message records management (MRM)
- Topic 14: Identify mobile device access states and what the states indicate/ Troubleshoot Exchange Online mail flow issues
- Topic 15: Troubleshoot issues reported by Microsoft Defender for Office 365/ Troubleshoot issues creating and applying retention policies
- Topic 16: Troubleshoot revocation issues for encrypted emails/ Outlook client cannot connect to Exchange Online mailbox
- Topic 17: Troubleshoot permissions issues related to calendar sharing/ Determine why content for a published calendar is not up to date
Free Microsoft MS-220 Exam Actual Questions
The questions for MS-220 were last updated On May. 31, 2023
You need to resolve the issue reported by User3. Which registry key should you create?
A company uses Exchange Online.
A user named User1 receives a notification that their mailbox is full.
You verify that User1's mailbox size is 49.8 GB.
You need to increase the maximum size of User1's mailbox to 99 GB.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A company uses Exchange Online.
Journaling is enabled for external emails only. The administrator notices that the journaling mailbox is unreachable and that journal reports were not delivered for the past couple of days. The administrator resolves the mailbox issue.
You need to ensure that even if the primary journaling mailbox is unreachable, the journal reports will be delivered.
What should you do?
A company uses Exchange Online.
A user named User1 receives a notification that their mailbox is full.
You verify that User1's mailbox size is 49.8 GB.
You need to increase the maximum size of User1's mailbox to 99 GB.
Which two actions should you perform? Each correct answer presents part of the solution.
NOTE: Each correct selection is worth one point.
A company uses Exchange Online.
Journaling is enabled for external emails only. The administrator notices that the journaling mailbox is unreachable and that journal reports were not delivered for the past couple of days. The administrator resolves the mailbox issue.
You need to ensure that even if the primary journaling mailbox is unreachable, the journal reports will be delivered.
What should you do?
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