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Microsoft MS-220 Exam

Certification Provider: Microsoft
Exam Name: Troubleshooting Microsoft Exchange Online
Number of questions in our database: 77
Exam Version: Jun. 21, 2022
MS-220 Exam Official Topics:
  • Topic 1: Determine which rules are triggered when an email arrives at a user?s inbox/ Troubleshoot DNS-related mail flow issues
  • Topic 2: Troubleshoot messages that are categorized as false positive or false negative/ Determine whether the sender SPF DMARC and DKIM records are valid
  • Topic 3: Troubleshoot Exchange Online configuration issues/ read and analyze SMTP protocol logs for hybrid deployments and third-party systems
  • Topic 4: Determine whether a transport rule or conditional routing rule is affecting mail flow/ Troubleshoot free/busy issues for hybrid deployments
  • Topic 5: Troubleshoot issues with messages that are not encrypted or decrypted as expected/ Troubleshoot issues related to mail flow for hybrid deployments
  • Topic 6: Troubleshoot bulk actions including email creation, moves, modifications, and deletion/ Determine when to restore or recover an inactive mailbox
  • Topic 7: Review and interpret Messaging Records Management (MRM) mailbox diagnostics logs/ Review the Allow Blocked Quarantine (ABQ) list to identify blocked or quarantined devices
  • Topic 8: Troubleshoot Outlook continuously asking for Exchange Online password/ Troubleshoot issues synchronizing remote recipient attributes with Exchange Online
  • Topic 9: Interpret and troubleshoot validation errors encountered during object provisioning/ Troubleshoot issues publishing and accessing calendars shared with external users
  • Topic 10: Review and interpret ActiveSync logs to troubleshoot Outlook Sync EAS connection issues/ Review mobile devices statistics to confirm the reason for a block
  • Topic 11: Review and interpret message trace results and policies associated with those results/ Troubleshoot Exchange Online access to public folders
  • Topic 12: Troubleshoot domain setup and configuration issues/ Troubleshoot issues where mail destined for one tenant is incorrectly routed to another tenant
  • Topic 13: Describe how to obtain Outlook client configuration information/ Interpret message properties used by message records management (MRM)
  • Topic 14: Identify mobile device access states and what the states indicate/ Troubleshoot Exchange Online mail flow issues
  • Topic 15: Troubleshoot issues reported by Microsoft Defender for Office 365/ Troubleshoot issues creating and applying retention policies
  • Topic 16: Troubleshoot revocation issues for encrypted emails/ Outlook client cannot connect to Exchange Online mailbox
  • Topic 17: Troubleshoot permissions issues related to calendar sharing/ Determine why content for a published calendar is not up to date

Free Microsoft MS-220 Exam Actual Questions

The questions for MS-220 were last updated On Jun. 21, 2022

Question #1

A company uses a Microsoft Exchange Server 2016 hybrid environment. Conference room mailboxes exist in Exchange Server, and user mailboxes exist in Exchange Online.

Users in Exchange Online report that they can only view available times when scheduling meetings with conference room mailboxes in Exchange Server. Users in Exchange Online require the ability to view the subject and location when scheduling meetings with the conference room mailboxes.

You need to troubleshoot the issue for users in Exchange Online. Which cmdlet should you use?

Reveal Solution Hide Solution
Correct Answer: C

Question #2

A company uses a Microsoft Exchange Server 2019 hybrid environment.

A user named User1 has an on-premises mailbox and an archive mailbox in Exchange Online.

You need to ensure that User1 can store up to 1 TB in the archive mailbox.

Which two actions should you perform? Each correct answer presents part of the solution.

NOTE: Each correct selection is worth one point.

Reveal Solution Hide Solution
Correct Answer: B, D

Question #3

A company uses Exchange Online. The company configures an SMTP relay device. Users report that emails are being delivered to the Junk Email folder. You need to ensure that emails are delivered to the recipient's inbox. What should you do?

Reveal Solution Hide Solution
Correct Answer: C

Question #4

A company uses Exchange Online.

A user reports receiving the following non-delivery report (NDR) when sending an email:

5.2.2 Submission quota exceeded. The sender has exceeded the recipient rate limit.

What should you do?

Reveal Solution Hide Solution
Correct Answer: C

Question #5

A company uses Exchange Online in a multi-geo environment. A user named User1 has delegate permission to the mailbox of a user named User2. Auditing is enabled for the organization. All users are assigned Microsoft 365 E5 licenses.

You discover that all mailbox access to User2 is being logged. However, security policies mandate that only mailbox access from administrators should be audited.

You need to ensure that mailbox audit logs conform to the security requirements.

Solution: Run the following command: 5et-MailboxAuditBypassAssociation -Identity User2 -AuditByPassEnabled $true

Does the solution meet the goal?

Reveal Solution Hide Solution
Correct Answer: A

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