Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions

Microsoft MB2-718 Exam

Status: RETIRED
Exam Name: Microsoft Dynamics 365 for Customer Service exam
Exam Code: MB2-718
Related Certification(s):
  • Microsoft MCSE: Business Applications Certifications
  • Microsoft Dynamics 365 Certifications
Certification Provider: Microsoft
Actual Exam Duration: 90 Minutes
Number of MB2-718 practice questions in our database: 90 (updated: 25-06-2019)
Expected MB2-718 Exam Topics, as suggested by Microsoft :
  • Topic 1: Manage Cases
  • Topic 2: the Knowledge Base
  • Topic 3: and the Interactive Service Hub Implement Service Management Analysis and Voice of the Customer Surveys Manage Dynamics Field Service and the Interactive Services Hub
Disscuss Microsoft MB2-718 Topics, Questions or Ask Anything Related

Currently there are no comments in this discussion, be the first to comment!

Free Microsoft MB2-718 Exam Actual Questions

Note: Premium Questions for MB2-718 were last updated On 25-06-2019 (see below)

Question #1

A company plans to send out customer surveys. When a customer responds that they are not likely to recommend the company to a colleague, you need to display another question to gather additional information.

You need to configure the environment. What should you do?

Reveal Solution Hide Solution
Correct Answer: B

Question #2

Which three statements regarding Voice of The Customer are true. Each correct answer presents a complete solution.

Reveal Solution Hide Solution
Correct Answer: A, D, E

Question #3

You need to create a goal record.

For which three fields must you enter data? Each correct answer presents a complete solution.

Reveal Solution Hide Solution
Correct Answer: A, C, E

Question #4

What are Field Service Agreements?

Reveal Solution Hide Solution
Correct Answer: A

Question #5

You are working with the Field Service mobile app in online mode.

Which two statements regarding data synchronization are true? Each correct

Reveal Solution Hide Solution
Correct Answer: A, D


Unlock Premium MB2-718 Exam Questions with Advanced Practice Test Features:
  • Select Question Types you want
  • Set your Desired Pass Percentage
  • Allocate Time (Hours : Minutes)
  • Create Multiple Practice tests with Limited Questions
  • Customer Support
Get Full Access Now

Save Cancel