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Microsoft MB-220 Exam

Certification Provider: Microsoft
Exam Name: Microsoft Dynamics 365 Marketing Functional Consultant
Number of questions in our database: 185
Exam Version: Feb. 22, 2024
MB-220 Exam Official Topics:
  • Topic 1: configure dynamic segments using Designer, Flow, or Query/ create market segments
  • Topic 2: combine segments using union, exclude, or intersect logic/ determine segment type
  • Topic 3: determine usage scenarios for subscription lists/ create a segment based on a subscription list
  • Topic 4: create and manage subscription center/ add a subscription list or lists to a form/ create a subscription list determine which marketing form type to use/ create a marketing form using a template/ determine form requirements and limitations
  • Topic 5: determine which marketing page type to use/ Create and manage marketing pages/ create a marketing page using a template
  • Topic 6: create and manage leads and lead segments through parent contacts/accounts/ synchronize leads from LinkedIn by using the LinkedIn connector
  • Topic 7: create explicit and implicit scoring conditions/ create leads manually or automatically/ create and manage lead scoring models
  • Topic 8: create and manage leads and lead segments through parent contacts/accounts/ synchronize leads from LinkedIn by using the LinkedIn connector
  • Topic 9: create explicit and implicit scoring conditions/ create and manage lead scoring models/ create leads manually or automatically
  • Topic 10: Create and assess sales readiness/ create compound conditions/ set up condition models
  • Topic 11: add dynamic content to email messages/ integrate marketing pages with marketing emails/ Publish and manage email messages
  • Topic 12: validate and publish messages/ define mandatory fields/ preview and test messages

Free Microsoft MB-220 Exam Actual Questions

The questions for MB-220 were last updated On Feb. 22, 2024

Question #1

You are the marketing manager at Contoso, Ltd. Your team has created a survey and sent out the link through email for responses.

You want to understand the outcome from the Satisfaction Metrics report and identify the metrics created by default in Dynamics.

For the metrics, what are the three charts created by default in Dynamics? Each correct answer presents a complete solution.

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Question #2

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution-After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You created a custom table and added it to your Microsoft Dynamics 365 Marketing application.

A few days later, you create a new system chart for the table. Users report that they are unable to select this chart when they select Show Chart from a table view screen. You need to make the chart available for users to view in the app.

Solution: Add the chart to a dashboard in the app.

Does this meet the goal?

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Correct Answer: B

Question #3

You are a marketing analyst at Contoso, Ltd. The sales manager surveyed the current customers regarding their satisfaction level with their last support call. Over 6,000 responses were received.

The sales manager wants to review individual responses to each question on a survey.

After selecting the survey name in the Report* section of Microsoft Dynamics 365 Customer Voice, what are two ways to obtain survey responses? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

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Correct Answer: C, D

Question #4

You are a marketing analyst at Contoso, Ltd. The sales manager surveyed the current customers regarding their satisfaction level with their last support call. Over 6,000 responses were received.

The sales manager wants to review individual responses to each question on a survey.

After selecting the survey name in the Report* section of Microsoft Dynamics 365 Customer Voice, what are two ways to obtain survey responses? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Reveal Solution Hide Solution
Correct Answer: C, D

Question #5

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution-After you answer a question in this section, you will NOT be able to return to it. As a result, these questions will not appear in the review screen. You created a custom table and added it to your Microsoft Dynamics 365 Marketing application.

A few days later, you create a new system chart for the table. Users report that they are unable to select this chart when they select Show Chart from a table view screen. You need to make the chart available for users to view in the app.

Solution: Edit the app using the Modern App Designer, select the table view from Pages on the left navigation pane, and ensure that the new chart is explicitly selected for inclusion.

Does this meet the goal?

Reveal Solution Hide Solution
Correct Answer: A


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