Okay, I've got this. A business adoption barrier is something that prevents a business from fully implementing or using a solution. Based on that, I think the answer is A.
Okay, let me walk through this step-by-step. I believe the correct answer is to export a .csv file from AD or Outlook to the TMS database, create a phone book, connect the file to the phone book, and then set it on the systems. That's option B, right?
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