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Microsoft PL-900 Exam - Topic 8 Question 13 Discussion

Actual exam question for Microsoft's PL-900 exam
Question #: 13
Topic #: 8
[All PL-900 Questions]

A company uses Dynamics 365 Customer Service. The company uses a manual process to manage call

escalations.

You must use Power Automate to automate the process for routing escalated calls.

You need to create the flow.

Which type of connector should you use?

Show Suggested Answer Hide Answer
Suggested Answer: B

by Lashaunda at May 07, 2022, 06:31 PM

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Tyisha
4 months ago
Not sure if this will really streamline anything...
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Hildegarde
4 months ago
Totally agree, Common Data Service is the way to go!
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Elina
4 months ago
Surprised Microsoft Excel is even an option here!
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Cora
5 months ago
I think Office 365 Users could work too, but not ideal.
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Jettie
5 months ago
Definitely go with Common Data Service for this!
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Meaghan
5 months ago
I practiced a similar question last week, and I chose the Common Data Service. It seems like the best fit for automating processes in Dynamics 365.
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Filiberto
5 months ago
I feel like the Office 365 Users connector might not be the right choice for routing calls. It seems more focused on user management.
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Carin
5 months ago
I'm not entirely sure, but I remember something about using Microsoft Excel for data handling. Could that be relevant here?
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Misty
5 months ago
I think we might need to use the Common Data Service connector since it integrates well with Dynamics 365.
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Audria
5 months ago
I'm a little confused by the different options here. Encrypting the EBS volumes seems like it might not be the most relevant solution, and I'm not sure how AWS Shield Advanced and AWS WAF would specifically help with the data in transit issue. I'll need to think this through carefully.
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Shelton
5 months ago
Okay, let me think this through step-by-step. If you launch yast2 without a module, it's likely that YaST will default to its main interface, which is the Control Center. That sounds like option B to me.
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Melvin
5 months ago
I'm not entirely sure, but I think using AJAX for content loading in article-related components might help address the stale content issue.
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Dyan
5 months ago
This seems like a pretty straightforward question about smoking cessation drugs. I'm pretty confident I can figure this out.
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Clare
5 months ago
Hmm, I'm a bit unsure about this one. I know non-financial measures can provide a broader view of performance, but I'm not sure about the specifics of their advantages compared to financial measures.
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