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A carpet cleaning company uses Dynamics 365 Sales.
The process for entering customer information during onsite sales calls is very complicated. The company
wants a simplified screen that allows salespeople to capture the customer name, phone number, and other
information while speaking to the customer.
You need to recommend a solution that works on various types of mobile devices.
What should you recommend?
Suggested Answer: E
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12 comments · newest first
AL
Alease
12 months ago
Microsoft Flow seems too complicated for just capturing info.
DO
Dorothy
1 year ago
Common Data Service might be a better fit for data management.
KI
Kimberely
1 year ago
Wait, can it really handle all that info easily?
CH
Chantay
1 year ago
Totally agree, it’s user-friendly on mobile.
RO
Rodrigo
1 year ago
I think a Canvas app would be perfect for this!
OC
Ocie
1 year ago
AI Builder sounds interesting, but I don't think it directly addresses the need for a simplified data entry screen during sales calls.
LE
Leslie
1 year ago
I practiced a similar question, and I feel like Microsoft Flow might be more about automating processes rather than simplifying the input screen.
PA
Paz
1 year ago
I'm not entirely sure, but I remember something about Common Data Service being useful for managing data. Would that help simplify the process?
ER
Eric
1 year ago
I think a Canvas app could be the best option here since it allows for custom layouts and is mobile-friendly.
CA
Carma
1 year ago
I'm a bit unsure about this one. I know HAVING is used for filtering, but I'm not sure if that's the right approach for getting a sample. Maybe I should look into OVER and NTILE a bit more.
RO
Robt
1 year ago
Okay, let's see. The union is picketing the non-union labor, so it's not a wildcat strike or a sympathy strike. I think the key is understanding the concept of "double breasting" - shifting work to non-union labor during a strike. I'll go with that.
BA
Barabara
1 year ago
I've got a good feeling about this one. The CIO is typically responsible for IT governance, so that's my best guess.