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A company has an online store to sell toys. The volume of order tracking requests has increased.
You need to allow customers to use an interactive interface on the website to request order tracking Information.
Which technology should you use?
Suggested Answer: A
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13 comments · newest first
FR
Francene
11 months ago
Power BI is great for insights, but not for direct customer interaction.
ST
Stephanie
11 months ago
Definitely need an interactive interface, chatbots seem like the way to go.
VA
Vashti
12 months ago
Wait, can chatbots really manage all those requests? Sounds ambitious!
SA
Sanda
12 months ago
Not sure about that, Power Automate flows could handle it too.
JA
Jamika
1 year ago
I think Power Virtual Agents chatbots would be perfect for this!
SE
Selma
1 year ago
Power Virtual Agents sounds familiar, especially for creating chatbots. I think that could be the right choice for this scenario.
EV
Evette
1 year ago
I feel like Customer Service Insights might be more about analyzing data rather than providing an interactive interface.
EV
Evangelina
1 year ago
I'm not entirely sure, but I remember something about Power Automate being used for automating processes. Would that work here?
KE
Keena
1 year ago
I think we discussed chatbots in class, and they seem like a good fit for handling customer requests interactively.
DE
Derrick
1 year ago
Hmm, I'm a bit unsure about this one. I know they want me to select all the relevant factors, but I'm not totally sure which ones apply. I'll have to think it through carefully.
MI
Miesha
1 year ago
Okay, I've got this. I just need to plug the given values into the Modigliani-Miller formula and solve for the ungeared cost of equity.
LA
Larae
1 year ago
I want to say "Control all access from one place" is a key benefit, but I definitely recall some features that don't relate to malware specifically.
JO
Johnathon
1 year ago
We practiced a similar question on management control weaknesses, and option D feels relevant since not correcting those issues suggests a lack of integrity.