Microsoft PL-900 Exam - Topic 10 Question 58 Discussion

Actual exam question for Microsoft's PL-900 exam

Question #: 58
Topic #: 10

[All PL-900 Questions]

A company has an online store to sell toys. The volume of order tracking requests has increased.

You need to allow customers to use an interactive interface on the website to request order tracking Information.

Which technology should you use?

ACustomer Service Insights

BPower BI

CPower Virtual Agents chatbots

DPower Automate flows

Show Suggested Answer

Suggested Answer: A

by Shawna at Jun 17, 2022, 11:08 AM

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Francene

4 months ago

Power BI is great for insights, but not for direct customer interaction.

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Stephanie

4 months ago

Definitely need an interactive interface, chatbots seem like the way to go.

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Vashti

4 months ago

Wait, can chatbots really manage all those requests? Sounds ambitious!

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Sanda

4 months ago

Not sure about that, Power Automate flows could handle it too.

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Jamika

5 months ago

I think Power Virtual Agents chatbots would be perfect for this!

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Selma

5 months ago

Power Virtual Agents sounds familiar, especially for creating chatbots. I think that could be the right choice for this scenario.

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Evette

5 months ago

I feel like Customer Service Insights might be more about analyzing data rather than providing an interactive interface.

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Evangelina

5 months ago

I'm not entirely sure, but I remember something about Power Automate being used for automating processes. Would that work here?

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Keena

5 months ago

I think we discussed chatbots in class, and they seem like a good fit for handling customer requests interactively.

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Derrick

5 months ago

Hmm, I'm a bit unsure about this one. I know they want me to select all the relevant factors, but I'm not totally sure which ones apply. I'll have to think it through carefully.

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Miesha

5 months ago

Okay, I've got this. I just need to plug the given values into the Modigliani-Miller formula and solve for the ungeared cost of equity.

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Larae

5 months ago

I want to say "Control all access from one place" is a key benefit, but I definitely recall some features that don't relate to malware specifically.

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Johnathon

5 months ago

We practiced a similar question on management control weaknesses, and option D feels relevant since not correcting those issues suggests a lack of integrity.

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