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Microsoft Exam PL-600 Topic 9 Question 42 Discussion

Actual exam question for Microsoft's PL-600 exam
Question #: 42
Topic #: 9
[All PL-600 Questions]

You are designing a solution for a national vehicle repair company. You have the following requirements:

* Customers must search for vehicle issues by using natural language expressions.

* Customers must contact a customer service agent as required.

You need to recommend a solution.

Which two features should you include? Each correct answer presents part of the solution.

Show Suggested Answer Hide Answer
Suggested Answer: B

Dataverse includes a web application tool called Import Data Wizard. You use this tool to import data records from one or more comma-separated values (.csv), XML Spreadsheet 2003 (.xml), or text files.

Use transformation mapping to modify data before importing it. For example, split a full name that is contained

in the source file into a first name and a last name to match the target columns for a table.

Note:

To implement data import, you typically do the following:

Create a comma-separated values (CSV), XML Spreadsheet 2003 (XMLSS), or text source file.

Create a data map or use an existing data map.

Create a comma-separated values (CSV), XML Spreadsheet 2003 (XMLSS), or text source file.

Create a data map or use an existing data map.

Associate an import file with a data map.

Upload the content from a source file to the associated import file.

Parse the import file.

Transform the parsed data.

Upload the transformed data into the target Dataverse server.


https://docs.microsoft.com/en-us/powerapps/developer/data-platform/import-data

https://docs.microsoft.com/en-us/powerapps/developer/data-platform/add-transformation-mappings-import

Contribute your Thoughts:

Jacklyn
3 months ago
Power Virtual Agents and Power Apps portal, no doubt. This is like the 'auto repair for dummies' solution. I wonder if they offer a 'customer service for robots' add-on.
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Shaun
2 months ago
C) Power Apps portal
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Bev
2 months ago
A) Power Virtual Agents
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Adolph
3 months ago
I don't know, Customer Insights sounds intriguing. Maybe we could use that to really understand our customers' needs. Although Power Virtual Agents is a safer bet.
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Shalon
2 months ago
Let's go with both Power Virtual Agents and Customer Insights for a comprehensive solution.
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Ernestine
2 months ago
I agree, but we could also consider Customer Insights to better understand our customers.
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Nell
3 months ago
I think we should go with Power Virtual Agents for the natural language search feature.
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Veda
3 months ago
Hmm, Business process flow could also be helpful to streamline the customer journey. But I agree, Power Virtual Agents and Power Apps portal are the key features here.
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Ilene
1 months ago
Yes, but the key features for this solution are Power Virtual Agents and Power Apps portal.
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Laurene
1 months ago
Business process flow could also be helpful to streamline the customer journey.
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Curt
1 months ago
Agreed, those features will definitely help customers search for vehicle issues and contact customer service.
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Lavelle
1 months ago
I think Power Virtual Agents and Power Apps portal are the way to go.
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Ty
1 months ago
Customer Insights could provide valuable data for improving services.
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Lilli
2 months ago
Business process flow could help optimize the customer journey.
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Salley
2 months ago
I agree, Power Apps portal would also be essential for customers to contact customer service agents.
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Sharika
3 months ago
I think Power Virtual Agents would be great for the natural language search feature.
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Beckie
4 months ago
I think we should also include Power Apps portal for customers to contact a customer service agent.
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Veronika
4 months ago
Power Virtual Agents and Power Apps portal seem like the obvious choices to me. Natural language processing and agent-assisted support are a must for this requirement.
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Pamella
3 months ago
C) Power Apps portal
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Nenita
3 months ago
A) Power Virtual Agents
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Tabetha
4 months ago
I agree with Jani. Power Virtual Agents can help with natural language expressions.
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Jani
4 months ago
I think we should include Power Virtual Agents for customers to search for vehicle issues.
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Clay
4 months ago
That's a good point, Vesta. Having both Power Virtual Agents and Power Apps portal will provide a comprehensive solution for the national vehicle repair company.
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Vesta
4 months ago
I believe we should also include Power Apps portal for customers to contact customer service agents when needed.
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Sabine
4 months ago
I agree with you, Clay. Power Virtual Agents can help customers easily find solutions using natural language expressions.
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Clay
4 months ago
I think we should include Power Virtual Agents for customers to search for vehicle issues.
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