Microsoft PL-200 Exam - Topic 8 Question 39 Discussion

Actual exam question for Microsoft's PL-200 exam

Question #: 39
Topic #: 8

Note: This question is part of a series of questions that present the same scenario. Each question in the series contains a unique solution that might meet the stated goals. Some question sets might have more than one correct solution, while others might not have a correct solution.

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You are creating Power Virtual Agents chatbot that captures demographic information about customers.

The chatbot must determine the group a customer belongs to based on their age. The age groups are:

0 - 17

18 - 25

26 - 35

36 - 55

55 - 100

You need to configure the chatbot to ask a question that can be used to determine the correct age group.

Solution: Use multiple choice for Identify in the question and create options that represent of the age groups.

Does this meet the goal?

AYes

BNo

Show Suggested Answer

Suggested Answer: B

by Carey at Jun 28, 2022, 05:02 AM

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Dacia

4 months ago

Not sure if multiple choice is the best way to go.

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Lai

4 months ago

Definitely a good approach!

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Mary

4 months ago

Surprised they didn't just ask for age directly!

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Oliva

4 months ago

I think it could be more specific.

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Gabriele

5 months ago

This makes total sense!

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Darell

5 months ago

I feel like this approach meets the goal, but I wonder if there’s a better way to handle edge cases, like someone who is exactly 55.

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Theodora

5 months ago

I’m a bit confused. What if someone doesn’t fit neatly into those categories? Would that be an issue?

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Lovetta

5 months ago

I remember a practice question where we had to set up similar age ranges, and it worked well with multiple choice. So this seems right.

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Kris

5 months ago

I think using multiple choice for the age groups makes sense, but I'm not sure if it captures all possible ages accurately.

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Gilbert

5 months ago

Wait, I'm confused. Isn't managed care also about reducing length of stay? If that's the case, then option D might be the right answer. I'll have to think this through a bit more.

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Aliza

5 months ago

I'm leaning towards "Money" because financial resources are vital for any business, right? I think three choices could be tricky though!

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Roosevelt

5 months ago

I think the maximum number of callers in the queue is set in the queuing configuration, so I'll go with option B.

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Erinn

5 months ago

I remember studying how DNS can influence routing, but I'm not entirely sure if it's always based on availability.

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Merri

5 months ago

Implementing the Common Data Model seems like overkill for this scenario. I'd focus on more targeted solutions like the tax add-on or Power BI report.

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