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Microsoft Exam PL-200 Topic 4 Question 68 Discussion

Actual exam question for Microsoft's PL-200 exam
Question #: 68
Topic #: 4
[All PL-200 Questions]

You deploy a Power Vitlu.il Agents chatoot that integrates with Dynamics 365 Omnichannel for Customer Service.

You observe that the chatbot is not able to recognize the questions asked by use's.

You need to ensure that the chatbot can respond to unrecognized questions. The solution must minimize administrative effort.

What should you do?

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Suggested Answer: A

Contribute your Thoughts:

Devorah
2 months ago
Maybe we can train the chatbot to respond with a good old-fashioned 'I don't understand' whenever it's stumped. Keeps things honest, you know?
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Magnolia
16 days ago
D) Modify the Escalate system topic.
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Ocie
1 months ago
C) Create an entity.
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Nathan
2 months ago
B) Create new topics.
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Daren
2 months ago
A) Add a fallback topic
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Ronny
2 months ago
Fallback topics are a godsend for chatbots. Saves us from having to play 20 questions with users.
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Evelynn
2 months ago
Creating a new entity seems like overkill for this scenario. I'd go with the fallback topic option to keep things simple.
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Dominic
2 months ago
I'm not sure if modifying the Escalate system topic is the best approach here. Seems like it could potentially cause more issues down the line.
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Keva
1 months ago
C) Create an entity.
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Jerilyn
1 months ago
B) Create new topics.
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Michell
1 months ago
C) Create an entity.
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Amie
1 months ago
B) Create new topics.
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Scot
2 months ago
A) Add a fallback topic
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Vivan
2 months ago
A) Add a fallback topic
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Teri
3 months ago
A fallback topic seems like the easiest solution to handle unrecognized questions. Less administrative effort required compared to creating new topics or entities.
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Son
1 months ago
D) Modify the Escalate system topic.
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Viki
1 months ago
A fallback topic should help the chatbot respond to unrecognized questions.
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Kimberely
2 months ago
A) Add a fallback topic
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Clorinda
3 months ago
I believe creating an entity could be the best solution.
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Fannie
4 months ago
I disagree, creating new topics might be more effective.
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Ryan
4 months ago
I think we should add a fallback topic.
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