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Microsoft PL-200 Exam - Topic 4 Question 102 Discussion

Actual exam question for Microsoft's PL-200 exam
Question #: 102
Topic #: 4
[All PL-200 Questions]

You are a Dynamics Sales administrator for a car dealership. The dealership uses only out-of-the-box

functionality. When a new car is sold, the salesperson uses a Word template to generate a letter from the

quote to thank the customer.

You need to determine if you can revise the template.

Which Word template change can you make?

Show Suggested Answer Hide Answer
Suggested Answer: D, D

by Mariko at Nov 21, 2025, 05:47 PM

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Annalee
2 days ago
Yeah, that makes sense. It's essential for thank-you letters.
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Gayla
7 days ago
I think we can add the address of the customer.
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Heike
25 days ago
I disagree, we should be able to customize more than that!
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Jacinta
1 month ago
Surprised we can’t change the address field!
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Ozell
1 month ago
I think formatting the table is a no-go.
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Cristy
1 month ago
I'm going with option C. Formatting the Created On field to a long date format adds a nice touch of professionalism.
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Raul
2 months ago
Haha, who cares about the address? Just add a big "THANK YOU" in bold and call it a day!
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Rebecka
2 months ago
Option D is the clear winner here. The customer's address is essential information to include in the thank-you letter.
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Rutha
2 months ago
I think option A is the way to go. Adding the Discount field conditionally makes the most sense for a car dealership.
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Nikita
2 months ago
Adding the customer's address seems straightforward, but I can't recall if there are restrictions on what can be added to the template.
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Wade
2 months ago
I'm not entirely sure, but I feel like formatting the table with alternating colors is more of a design change, which we might not be allowed to do.
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Kristine
2 months ago
I remember we discussed how conditional fields work in templates, so I think adding the Discount field conditionally might be possible.
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Arthur
3 months ago
I've got a strategy for this. I'll carefully consider each option and think about how it relates to the requirements given in the question.
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Flo
3 months ago
I'm a bit confused by this question. I'm not sure I fully understand the context or what I'm supposed to be doing.
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Jolene
3 months ago
Okay, let's see. I need to determine which Word template change I can make. I'll read through the options and see which one makes the most sense.
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Vallie
3 months ago
You can definitely add the Discount field conditionally!
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Jarod
4 months ago
Long date format is a simple fix, right?
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Dorthy
4 months ago
I practiced a similar question about modifying Word templates, and I think changing the Created On field format is just a display change, so it should be fine.
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Kristel
4 months ago
Hmm, I'm not sure about this. I'll need to think it through carefully.
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Mila
4 months ago
This looks like a pretty straightforward question. I think I can handle this one.
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Noel
3 months ago
I think adding the address is a must.
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