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Microsoft MS-721 Exam - Topic 3 Question 52 Discussion

You have a Microsoft Teams Phone deployment.You have two users that must receive calls for one another. When a call is received by one user, the other user must only receive a visual notification.What should you use?
C) group call pickup
B) call delegation
D) call parte and retrieve
A) a calling policy
E) call forwarding

Microsoft MS-721 Exam - Topic 3 Question 52 Discussion

Actual exam question for Microsoft's MS-721 exam
Question #: 52
Topic #: 3
[All MS-721 Questions]

You have a Microsoft Teams Phone deployment.

You have two users that must receive calls for one another. When a call is received by one user, the other user must only receive a visual notification.

What should you use?

Show Suggested Answer Hide Answer
Suggested Answer: C

by Emile at Jan 22, 2026, 08:41 PM

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Queenie
25 days ago
Definitely a solid solution for that scenario!
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Garry
1 month ago
Wait, can Teams really do that? Seems too good to be true.
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Layla
1 month ago
I think you can set up Teams to do that easily.
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Oren
1 month ago
Sounds right, but can they both answer calls?
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Yoko
2 months ago
You should use call forwarding with visual notifications.
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Dean
2 months ago
Visual notification, huh? Guess they don't want their phones ringing off the hook!
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Vallie
2 months ago
Call Forwarding is the way to go. Easy to set up and does exactly what you need.
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Stephaine
2 months ago
Visual notification? Sounds like a job for Simultaneous Ring!
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Deeanna
2 months ago
I'd go with Call Delegation. Seems like the right feature for this scenario.
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Edna
2 months ago
Call Forwarding should do the trick.
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Cordell
3 months ago
I feel like there's a feature for shared lines or something, but I can't quite remember how it works in this scenario.
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Sanjuana
3 months ago
This sounds similar to a practice question we did on call handling, maybe we should look into the "Do Not Disturb" settings?
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Lizbeth
3 months ago
I remember something about using Teams settings for call delegation, but I can't recall if that allows for just notifications.
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Casie
4 months ago
I think we might need to set up call forwarding, but I'm not sure if that's the right approach for just visual notifications.
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Carissa
4 months ago
I'm a little confused on the specifics here. I'll need to review the Teams Phone documentation to make sure I understand how to properly configure the call routing.
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Mauricio
4 months ago
This seems straightforward. I bet I can find the right settings to have one user's calls go to the other user's phone with just a visual notification.
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Daniel
4 months ago
Okay, I think I know what to do here. I'll need to look into the call forwarding and call delegation options in the Teams admin center.
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Lindsay
4 months ago
I'm a bit unsure about this one. Do I need to set up some kind of call group or call queue to handle the call routing?
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Theodora
5 months ago
Hmm, this sounds like a call forwarding or call delegation scenario. I'd need to check the Teams Phone settings to see if I can configure that.
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