Microsoft Exam MB2-714 Topic 1 Question 4 Discussion

Actual exam question for Microsoft's MB2-714 exam

Question #: 4
Topic #: 1

You have an account named Account1. Account1 owns two subsidiaries named Subsidiary1 and Subsidiary?.

The records in Dynamics CRM are tracked and Account1 is set as the parent account for each subsidiary. Account1 handles the billing and the accounting for each subsidiary.

You need to ensure that Subsidary1 has a service contract based on the number of cases and Subsidiary2 has a service contract based on the number of hours.

What should you do?

AApply the entitlement template for Account1.

BCreate one entitlement for each subsidiary.

CConfigure the Parent and Child case settings.

DEdit the terms of the service level agreement (SLA).

Show Suggested Answer

Suggested Answer: A

by Solange at Dec 27, 2022, 11:54 AM

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