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Microsoft MB-310 Exam - Topic 4 Question 133 Discussion

D18912E1457D5D1DDCBD40AB3BF70D5DA customer uses the sales tax functionality in Dynamics 365 Finance.The customer reports that when a sales order is created, sales tax does not calculate on the line.You need to determine why sales tax is not calculated.What are two possible reasons? Each correct answer presents a complete solution.NOTE: Each correct selection is worth one point.
A) The sales tax group is populated on the line, but the item sales tax group is missing. and E) The sales tax group and item sales tax group are selected, but the sales tax code is not associated with both groups.
B) The sales tax settlement account is not configured correctly.
C) The sales tax authority is not set up for the correct jurisdiction.
D) The sales tax code and item sales tax code are selected, but the sales tax group is not associated to both codes.

Microsoft MB-310 Exam - Topic 4 Question 133 Discussion

Actual exam question for Microsoft's MB-310 exam
Question #: 133
Topic #: 4
[All MB-310 Questions]

D18912E1457D5D1DDCBD40AB3BF70D5D

A customer uses the sales tax functionality in Dynamics 365 Finance.

The customer reports that when a sales order is created, sales tax does not calculate on the line.

You need to determine why sales tax is not calculated.

What are two possible reasons? Each correct answer presents a complete solution.

NOTE: Each correct selection is worth one point.

Show Suggested Answer Hide Answer
Suggested Answer: A, E

https://docs.microsoft.com/en-us/dynamics365/finance/general-ledger/indirect-taxes-overview

https://docs.microsoft.com/en-us/dynamics365/finance/general-ledger/tasks/set-up-sales-tax-groups-itemsales-

tax-groups

by Lelia at May 29, 2026, 02:11 AM

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Gilberto
3 days ago
Wait, are you saying the sales tax group can be there but still not work?
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Reita
8 days ago
I think C) is also a likely culprit.
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Jaime
13 days ago
A) is definitely a common issue.
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Kendra
18 days ago
I feel like I read about the importance of both groups being associated with the sales tax code. Maybe option E is also a valid reason.
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Leatha
23 days ago
I practiced a similar question, and I think it mentioned something about the sales tax code needing to be linked properly. Could it be D?
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Roxanne
29 days ago
I’m not entirely sure, but I think the sales tax authority setup could be crucial. Option C might be the right answer.
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Viola
1 month ago
I remember something about the sales tax group needing to be set up correctly, so maybe option A is a possibility.
upvoted 0 times
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