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Microsoft MB-310 Exam - Topic 2 Question 122 Discussion

Actual exam question for Microsoft's MB-310 exam
Question #: 122
Topic #: 2
[All MB-310 Questions]

A company uses Microsoft Dynamics 365 Finance. You are evaluating delinquent customers. You examine aging balances and determine that a customer's balance must be written off.

You need to use journal lines to perform the write-off process.

Which two journal line types will be created? Each correct answer presents part of the solution.

NOTE: Each correct selectin is worth one point.

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Suggested Answer: A, B

by Lyda at Aug 13, 2025, 02:45 PM

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Carissa
2 months ago
Just a heads up, General ledger entry is a must for write-offs!
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Jennie
2 months ago
Wait, are we sure about those options? Sounds off.
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Kindra
3 months ago
No way, it's gotta be General ledger entry and Customer entry!
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Goldie
3 months ago
I think Item transaction entry could work too, but not sure.
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Ines
3 months ago
Definitely General ledger entry and Customer entry.
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Elin
4 months ago
I definitely remember that General ledger entry is involved in write-offs, but I’m torn between Customer entry and NSF payment entry for the second option.
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Paris
4 months ago
I’m a bit confused. I thought Item transaction entry was relevant, but it seems more like it’s for inventory rather than write-offs.
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Alfred
4 months ago
I remember practicing a similar question, and I feel like Customer entry could be one of the answers, but I can't recall the specifics.
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Mila
4 months ago
I think we might need to use the General ledger entry for the write-off, but I'm not entirely sure about the second type.
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Marleen
4 months ago
I've done this type of write-off process before in Dynamics 365 Finance. The key is to make sure the journal line types are General ledger entry and Customer entry. That will properly record the write-off in the system.
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Malinda
5 months ago
Okay, let me think this through. To write off a delinquent customer balance, I'll need to create a General ledger entry to record the write-off, and a Customer entry to update the customer's account. Sounds like the right approach.
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Stevie
5 months ago
I'm a bit confused on this one. Is there a specific process I need to follow for the write-off in Dynamics 365 Finance? I want to make sure I get this right.
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Louvenia
5 months ago
Hmm, this seems straightforward. I think the two journal line types will be General ledger entry and Customer entry.
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Leontine
6 months ago
I'm not sure about NSF payment entry. I think it's more about insufficient funds, not writing off a balance.
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Flo
6 months ago
Alright, let's see here... I'm going with B and D. Dynamics 365 Finance knows what's up when it comes to delinquent customers. As long as I don't accidentally write off the whole company, I think I've got this!
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Ora
2 months ago
True! Dynamics 365 makes it easier, but double-checking is key.
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Marvel
2 months ago
Just be careful with those entries! It’s easy to mess up.
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Crista
3 months ago
Definitely! Those are the right choices for handling delinquent accounts.
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Dacia
3 months ago
I agree, B and D make sense for the write-off.
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Mari
7 months ago
Oh, I know this! B and D for sure. Gotta love those journal line types. I hope the exam doesn't try to sneak in any wild card options like 'Tango dance entry' or something.
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Cecily
6 months ago
I agree, B and D are the correct journal line types for the write-off process.
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Salome
7 months ago
I agree with Taryn. General ledger entry and Customer entry make sense for writing off a customer's balance.
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Taryn
7 months ago
I think the correct journal line types are B) General ledger entry and D) Customer entry.
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Salley
7 months ago
Hmm, this one's a tricky one. I think the answer is B and D - General ledger entry and Customer entry. Can't go wrong with the classics, right?
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Lewis
5 months ago
I agree with you, B and D seem like the correct choices.
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