Microsoft Exam MB-230 Topic 1 Question 61 Discussion

Actual exam question for Microsoft's MB-230 exam

Question #: 61
Topic #: 1

A company manufactures installs, and maintains residential water filtration systems. The company implements Dynamics 365 Customer Service.

Installation technicians call support technicians when they encounter issues during system installations.

You must create step-by-step documentation for the support technicians.

Which two fields must you include? Each correct answer presents part of the solution.

NOTE: Each coned selection is worth one point.

AOwner

BDescription

CLanguage

DAgent script

Show Suggested Answer

Suggested Answer: B, D

by Tamar at Apr 14, 2024, 01:12 AM

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Santos

2 hours ago

I agree. The question is asking us to identify the two most important fields to include in the step-by-step documentation. I think Description and Agent script are the obvious choices here.

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Susana

2 days ago

This seems like a straightforward technical question. The key is to identify the fields that are most relevant for the support technicians to troubleshoot the installation issues.

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