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Your company plans to purchase Azure.
The company's support policy states that the Azure environment must provide an option to access support engineers by phone or email.
You need to recommend which support plan meets the support policy requirement.
Solution: Recommend a Professional Direct support plan.
Does this meet the goal?
The Basic support plan does not have any technical support for engineers.
The Developer support plan has only technical support for engineers via email.
The Standard, Professional Direct, and Premier support plans have technical support for engineers via email and phone.
References:
https://azure.microsoft.com/en-gb/support/plans/
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