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Microsoft Exam AI-900 Topic 5 Question 55 Discussion

Actual exam question for Microsoft's AI-900 exam
Question #: 55
Topic #: 5
[All AI-900 Questions]

You are building a chatbot that will use natural language processing (NLP) to perform the following actions based on the text input of a user:

* Accept customer orders.

* Retrieve support documents.

* Retrieve order status updates.

Which type of NLP should you use?

Show Suggested Answer Hide Answer
Suggested Answer: C

by Donte at Dec 08, 2023, 08:23 AM

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Rosina
5 days ago
Language modeling could be useful for understanding the overall context and intent behind the user's input. But I'm not sure it would be enough to handle all the specific actions the chatbot needs to perform.
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Roselle
6 days ago
I think named entity recognition is the way to go for this chatbot. It can help identify key pieces of information like customer names, order numbers, and product details.
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Martha
15 days ago
I'm not sure about named entity recognition, I think sentiment analysis could also be useful to understand customer feedback.
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Dean
16 days ago
I agree with Buck, named entity recognition would be the best choice to extract specific information like customer orders and order status updates.
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Buck
17 days ago
I think we should use named entity recognition for this.
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