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Microsoft AB-210 Exam - Topic 1 Question 1 Discussion

Posted by Arminda on Jul 19, 2026 at 09:40 PM

A company is implementing the Dynamics 365 Sales mobile app.

The company requires setup of several push notifications for sellers who use the app.

You need to create the push notifications.

Which feature should you use?

Suggested Answer: A

The correct feature is Cloud flow. Dynamics 365 Sales mobile app push notifications are created through Power Automate by using the Send push notification V2 action. Microsoft's Sales mobile documentation states that the Dynamics 365 Sales mobile app supports push notifications created with the Send push notification V2 action, where the mobile app is set to Sales, the target app is selected, recipients are defined, and the notification can open a specific table record when selected.

Power Automate documentation also describes the creation process as a notification from a flow: go to Power Automate, create an automated flow, choose a trigger such as Microsoft Dataverse, then add the Send push notification V2 action. That matches the requirement to configure several seller notifications for the Sales mobile app. Classic flow is not the correct answer because modern mobile notification automation should be implemented with Power Automate cloud flows, not legacy/classic workflow patterns. Plug-in is also wrong because plug-ins are server-side Dataverse extensions for custom business logic; they are not the standard no-code configuration mechanism for mobile push notifications.

References/topics: Dynamics 365 Sales mobile app; custom push notifications; Power Automate cloud flows; Send push notification V2; Dataverse-triggered seller automation.


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12 comments · newest first
HU
Hui 1 month ago
Classic flow might work, but it feels outdated for this task.
AL
Alysa 2 months ago
I agree, Cloud flow is more flexible for push notifications.
LU
Luisa 2 months ago
I think A) Cloud flow is the best choice. It's designed for notifications.
MI
Michell 2 months ago
Just to clarify, Cloud flow integrates really well with Dynamics 365!
CH
Chanel 2 months ago
Wait, are we sure Cloud flow can handle all the notifications?
LA
Lavonna 2 months ago
I thought Classic flow was still relevant for this?
CH
Christene 2 months ago
Totally agree, it's the best option for push notifications.
ST
Staci 3 months ago
A) Cloud flow is the way to go!
GA
Galen 3 months ago
I’m a bit confused. I thought plug-ins were more for custom logic rather than notifications. Can someone clarify?
RO
Rodolfo 3 months ago
I feel like this question is similar to one we practiced about automating alerts. I think cloud flow might be the right choice.
TY
Ty 3 months ago
I'm not entirely sure, but I remember classic flows being mentioned for older setups. Is that still relevant here?
CE
Celeste 3 months ago
I think we discussed something about cloud flows being used for notifications in our last study session.
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